Express Care Clinic
Urgent Care • Rochester, NH • Since 1906
About
The Wentworth-Douglass Hospital (WDH) is a nonprofit medical center based in Dover, New Hampshire, part of the Mass General Brigham network. The organization operates a broad regional presence, including services in the U.S. and mentions of international presence (India, United Kingdom) in highlights, though WDH itself is headquartered in Dover. An Express Care option is available at WDH in Dover and Lee, marketed as fast, convenient care close to home, supported by the Mass General Brigham network. The hospital has a long history (founded in 1906) and serves as a multi-site health system with outpatient Express Care as a key offering for rapid, non-emergency visits.
Clinic Type
Urgent Care (multi-location group)
Address
Wentworth-Douglass Hospital Express Care (location not specified on excerpt)
Phone
603-868-8507; 603-609-6700
theworksmembership@wdhospital.org
Opening Hours
Express Care center hours vary; noted that closing hours may vary depending on clinical capacity and wait times
Telehealth
24/7 Virtual Care available for ages 3+
Emergency Care
Emergency Department guidance provided; 911 advised for life-threatening conditions
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Billing: Express Care patients will receive two bills – one from Wentworth-Douglass Hospital and one from Seacoast Emergency Physicians; coverage varies by plan; may have deductibles, coinsurance, or co-pays
Languages Spoken
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Pricing
FAQs
How is urgent care different from ER or prompt care?
Urgent Care: for non-life-threatening conditions with on-site lab/X-ray; usually longer hours; often cheaper than ER.
What is Prompt Care then?
For more minor issues; appointments required.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Lee location): 4.1/5 stars (41 reviews)
Patients praise
- Professional and kind medical staff (doctors/nurses)
- Efficient service and short wait times
- Convenient and clean facility
- Comprehensive and thorough care
Common complaints
- Billing transparency and double-billing concerns
- Confusion regarding copayments for facility versus physician services
- Frustrating experiences with the billing department and refund processes
"BILLING NIGHTMARE... the doctor we saw was fantastic and I am really grateful for him, the billing however will make us never come back."
— LocalityBiz review"I was taken care of quickly and respectfully as well as the follow up wound care appointment today!"
— Yelp review (Lee)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Darin Roark & Dr. Lukas Kolm: As freestanding ERs grow, patient protections must too | Op-eds | unionleader.com — May 21, 2026
- Mass General Brigham, Rochester — Jan 6, 2026
- Cornerstone Urgent Care Center | Walk In Clinic Rochester, NY — Feb 24, 2026
- Urgent Care - Geneva | Rochester Regional Health — Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Rochester
ClearChoiceMD Urgent Care operates walk-in urgent care clinics with telemedicine options across the Northeast. Key points relevant to Rochester (and nearby New Hampshire/Vermont locations): - About: Growing urgent care provider with 21 offices across NH, VT, ME, and MA (17+ centers noted earlier; 21 offices listed). - Services: Urgent care, occupational health, primary care, telemedicine/virtual visits, walk-in clinics. - Locations: Rochester, NY is not listed among the reported addresses; the Rochester reference in a 2023 NH Business Review article likely pertains to a NH clinic opening in Rochester, NH (not Rochester, NY). Current NH venues near Rochester include multiple NH towns (e.g., Belmont, Lebanon, Goffstown, Lincoln, etc.). - Contact/visit options: Walk-in visits available; telemedicine is offered for remote care. For the Rochester, NY area, ClearChoiceMD is not listed among their NH-based clinics.
ConvenientMD is a private urgent care and walk-in clinic provider based in Portsmouth, NH, operating 31 U.S. locations (including in New Hampshire and Massachusetts) with hours typically 8am–8pm for illnesses and injuries. They offer high-quality, convenient medical care without appointment, plus services like X-ray and occupational health. Founded in 2012, they aim to expand primary care and broaden access while focusing on patient-centric care. If you’re looking for urgent care in Dover, NH, ConvenientMD emphasizes walk-in access and quick care for non-emergency conditions. For a Dover-specific clinic, verify the nearest ConvenientMD location and hours, or call the provided numbers.
Mayo Clinic Express Care North in Rochester is part of Mayo Clinic’s network of patient-centered care locations. It offers convenient urgent-care-style services for non-emergency medical needs, backed by Mayo Clinic’s extensive specialty care, research, and hospital resources. As an employee and community-focused facility, it supports local patients with timely care, while aligning with Mayo Clinic’s broader mission, standards, and multi-campus system (Rochester, MN; Arizona; Florida; international facilities). For specific services, hours, or eligibility, check the Rochester Express Care North location page or contact Mayo Clinic directly.
Olmsted Medical Center's Walk-in Care in Rochester, Minnesota offers convenient urgent care options including FastCare for common illnesses and minor injuries, Acute Care for non-emergency conditions with on-site lab and radiology, an Orthopedic Walk-in Clinic for bone and joint injuries, and On-Demand Video Visits available Monday–Friday evenings. No appointment is needed for most services, and the clinic provides an alternative to the emergency department for non-emergencies.
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