Live
Read more

About

The Wentworth-Douglass Hospital (WDH) is a nonprofit medical center based in Dover, New Hampshire, part of the Mass General Brigham network. The organization operates a broad regional presence, including services in the U.S. and mentions of international presence (India, United Kingdom) in highlights, though WDH itself is headquartered in Dover. An Express Care option is available at WDH in Dover and Lee, marketed as fast, convenient care close to home, supported by the Mass General Brigham network. The hospital has a long history (founded in 1906) and serves as a multi-site health system with outpatient Express Care as a key offering for rapid, non-emergency visits.

Clinic Type

Urgent Care (multi-location group)

Address

Wentworth-Douglass Hospital Express Care (location not specified on excerpt)

Phone

603-868-8507; 603-609-6700

Email

theworksmembership@wdhospital.org

Opening Hours

Express Care center hours vary; noted that closing hours may vary depending on clinical capacity and wait times

Telehealth

24/7 Virtual Care available for ages 3+

Emergency Care

Emergency Department guidance provided; 911 advised for life-threatening conditions

Services Offered

  • Walk-In Urgent Care
  • 24/7 Virtual Care
  • Emergency Department comparison
  • Prompt Care (note: appointments required)
  • On-site lab and X-ray
  • Seamless hospital transfers
  • Follow-up with primary care
  • Express Care billing and insurance discussions

Technology & Equipment

  • on-site lab
  • X-ray equipment
  • telehealth/virtual care platform (Mass General Brigham Virtual Care)
  • anonymoustelehealth portal (external)

Team

  • Emergency physicians — Medical leadership for Express Care
  • paramedics — Support/transport and triage
  • nurse practitioners — Clinical providers
  • physician assistants — Clinical providers
  • medical assistants — Support staff
  • radiology techs — Imaging personnel
  • patient access team members — Administrative staff

Insurance & Payment

—

Billing: Express Care patients will receive two bills – one from Wentworth-Douglass Hospital and one from Seacoast Emergency Physicians; coverage varies by plan; may have deductibles, coinsurance, or co-pays

Languages Spoken

—

Pricing

  • Express Care visit charges; two bills issued (hospital and provider)
  • Costs vary by insurance plan and patient’s benefits

FAQs

How is urgent care different from ER or prompt care?

Urgent Care: for non-life-threatening conditions with on-site lab/X-ray; usually longer hours; often cheaper than ER.

What is Prompt Care then?

For more minor issues; appointments required.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Lee location): 4.1/5 stars (41 reviews)

Patients praise

  • Professional and kind medical staff (doctors/nurses)
  • Efficient service and short wait times
  • Convenient and clean facility
  • Comprehensive and thorough care

Common complaints

  • Billing transparency and double-billing concerns
  • Confusion regarding copayments for facility versus physician services
  • Frustrating experiences with the billing department and refund processes

"BILLING NIGHTMARE... the doctor we saw was fantastic and I am really grateful for him, the billing however will make us never come back."

— LocalityBiz review

"I was taken care of quickly and respectfully as well as the follow up wound care appointment today!"

— Yelp review (Lee)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

Book appointmentCall

More urgent care clinics in Rochester

Urgent Care

4.0(1,822)
Rochester, MN·Urgent Care

Online bookingEmergency care

ClearChoiceMD

4.9(646)
Rochester, NH·Urgent Care

ClearChoiceMD Urgent Care operates walk-in urgent care clinics with telemedicine options across the Northeast. Key points relevant to Rochester (and nearby New Hampshire/Vermont locations): - About: Growing urgent care provider with 21 offices across NH, VT, ME, and MA (17+ centers noted earlier; 21 offices listed). - Services: Urgent care, occupational health, primary care, telemedicine/virtual visits, walk-in clinics. - Locations: Rochester, NY is not listed among the reported addresses; the Rochester reference in a 2023 NH Business Review article likely pertains to a NH clinic opening in Rochester, NH (not Rochester, NY). Current NH venues near Rochester include multiple NH towns (e.g., Belmont, Lebanon, Goffstown, Lincoln, etc.). - Contact/visit options: Walk-in visits available; telemedicine is offered for remote care. For the Rochester, NY area, ClearChoiceMD is not listed among their NH-based clinics.

Online bookingSince 2013

ConvenientMD

3.0(58)
Rochester, NH·Urgent Care

ConvenientMD is a private urgent care and walk-in clinic provider based in Portsmouth, NH, operating 31 U.S. locations (including in New Hampshire and Massachusetts) with hours typically 8am–8pm for illnesses and injuries. They offer high-quality, convenient medical care without appointment, plus services like X-ray and occupational health. Founded in 2012, they aim to expand primary care and broaden access while focusing on patient-centric care. If you’re looking for urgent care in Dover, NH, ConvenientMD emphasizes walk-in access and quick care for non-emergency conditions. For a Dover-specific clinic, verify the nearest ConvenientMD location and hours, or call the provided numbers.

Online bookingSince 2012
Rochester, MN·Urgent Care

Mayo Clinic Express Care North in Rochester is part of Mayo Clinic’s network of patient-centered care locations. It offers convenient urgent-care-style services for non-emergency medical needs, backed by Mayo Clinic’s extensive specialty care, research, and hospital resources. As an employee and community-focused facility, it supports local patients with timely care, while aligning with Mayo Clinic’s broader mission, standards, and multi-campus system (Rochester, MN; Arizona; Florida; international facilities). For specific services, hours, or eligibility, check the Rochester Express Care North location page or contact Mayo Clinic directly.

Online bookingSince 1889
Rochester, MN·Urgent Care

Olmsted Medical Center's Walk-in Care in Rochester, Minnesota offers convenient urgent care options including FastCare for common illnesses and minor injuries, Acute Care for non-emergency conditions with on-site lab and radiology, an Orthopedic Walk-in Clinic for bone and joint injuries, and On-Demand Video Visits available Monday–Friday evenings. No appointment is needed for most services, and the clinic provides an alternative to the emergency department for non-emergencies.

Online bookingEmergency care

See all urgent care clinics in Rochester →

Comparing your options?

See other urgent care clinics in Rochester, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics