Our Rock Hill Urgent Care Center in SC - Concentra
Occupational Medicine • Rock Hill, SC • Since 1992
About
Summary: - Concentra now operates all Nova Medical Centers, including the Rock Hill Urgent Care location in Rock Hill, SC. If you’re looking for the Rock Hill Urgent Care, it is part of the Concentra network following the acquisition. - For unified services, visit Concentra’s site (Concentra.com) to find Rock Hill/Urgent Care details, hours, and directions under the United States locations. - Additional context: The acquisition consolidates Nova Medical Centers into Concentra’s network, expanding locations and services across the U.S. If you need the exact Rock Hill address, hours, or services, I can pull that from Concentra’s location listings.
Clinic Type
Occupational Medicine
Address
1393 Celanese Rd, Rock Hill, SC 29732
Phone
803.329.3103
privacyoffice@concentra.com
Opening Hours
7 a.m. - 6 p.m.
Website
https://www.concentra.com/urgent-care-centers/south-carolina/charleston/rock-hill-urgent-care
Telehealth
Available (telemedicine/telemed)
Services Offered
Technology & Equipment
Insurance & Payment
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Cash, Cashless payments where permitted by law, Credit/Debit Card (cashless where permitted by law)
Languages Spoken
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FAQs
What should I bring to my visit?
Photo ID, Proof of insurance, Medical history information, List of current prescriptions.
Is payment due at the time of the visit?
Yes, payment in full is due at the time of your visit.
Are online inquiry forms unavailable at times?
All online inquiry forms will be unavailable from 7 p.m. CT on May 7 through 10 p.m. CT on May 10 due to system maintenance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- location.com: 4.3/5 (882 reviews)
- Facebook: 84% recommend (62 reviews)
- Better Business Bureau (BBB): D- (24 complaints filed)
Patients praise
- Friendly, professional, and respectful front-desk and nursing staff
- Efficient and quick service for routine procedures like drug screenings and DOT physicals
- Clean and well-maintained facility atmosphere
- Helpful communication and guidance during examinations
- Appreciation for knowledgeable medical providers
Common complaints
- Difficulty managing wait times and scheduling efficiency
- Reports of unprofessional or dismissive bedside manner from certain staff members
- Concerns regarding the thoroughness of medical evaluations and communication about care plans
- Administrative challenges, such as mismanaged paperwork
- Dissatisfaction with specific procedural experiences (e.g., drug testing, physical therapy techniques)
- Unresponsiveness to formal complaints filed via the Better Business Bureau
"The young lady at the desk was so helpful and pleasant, and the nurse that brought me back and did my testing was very nice with a warm pleasant demeanor. Finally the doctor came in and gave me a physical and had great conversation along with step by step of what he was doing and made me feel at ease."
— location.com user review"I arrived the day before at 3:30/4 PM and was advised they'd not get to me with the wait, (they estimated a 3 hr wait). But they gave me the paper to pre-fill and return the next day - which was good, appreciated it."
— businessyab.com user review"I was introduced to this place not by choice but because of an injury suffered at work... The first and next few visits were less than perfect... Unprofessional was a word I used quite often in my correspondence with the various personnel involved..."
— localitybiz.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Concentra Urgent Care, Detroit I-96 - Urgent Care in Livonia, MI 48150 | Solv — Jul 2, 2026
- Stephen Haudrich — Jul 1, 2026
- Concentra Adds New Medical Center in Hialeah, Florida | MarketScreener — Dec 15, 2025
- 200 Herlong Ave S - Rock Hill, SC | Quest — Jun 16, 2026
- Emma C. Gerth - Nurse Practitioner in Rock Hill, SC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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