Pharmacies in Rock Springs, Wyoming - Smith's Food and Drug
Pharmacy • Rock Springs, WY
About
Summary: Smith’s Food & Drug Centers is a Kroger subsidiary operating 132 grocery-pharmacy stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. The chain offers online ordering, digital coupons, and general merchandise alongside pharmacy services, aiming for convenient one-stop shopping. While the company is headquartered in Cincinnati, Ohio, its Rock Springs, Wyoming location would be part of the Wyoming footprint. For Rock Springs-specific pharmacy details (hours, services, and contact), please visit Smith’s official site or contact their customer service at 801-974-1400.
Clinic Type
Pharmacy
Address
1014 Vine St; Cincinnati, 45202, United States
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: negative
- LocalityBiz, Loc8NearMe: Predominantly poor/low ratings (multiple 1-star reviews cited) (Multiple individual complaints identified; total count not explicitly aggregated across all platforms)
Patients praise
- Instances of helpful and persistent staff members assisting with medication procurement
- Convenience of location within a grocery store
Common complaints
- Rude or unprofessional behavior from pharmacy staff
- Patient privacy concerns related to shouting of personal health information in public areas
- Long wait times for prescription filling even after promised times
- Poor communication regarding prescription status
- Experiences of being abruptly hung up on during phone calls
"Pharmacist Jordan is extremely rude, yelled personal information across pharmacy in front of employees and customers. Seriously lacking any customer service skills and zero compassion for patients."
— LocalityBiz review"You call in your meds they say give them an hour. You show up 4 hours later they still don't have them filled. I waited another hour in there waiting area..."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- COVID Vaccines in Rock Springs, Wyoming - Smith's Food and Drug — Aug 7, 2025
- [PDF] Pharmacies - Wyoming Medicaid — Sep 1, 2025
- Resources | Memorial Hospital of Sweetwater County — Oct 15, 2025
- PHARMACY/PHARMACIST - Rock Springs, WY 82901 - Indeed.com — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pharmacy clinics in Rock Springs
Health West, Inc. is a nonprofit community health center founded in 1976 and headquartered in Pocatello, Idaho. It operates 4 United States offices (all in Idaho) with a primary location in Pocatello. The organization runs a patient-centered, affordable healthcare system across its locations and is actively expanding its service line. Current staff is 54, and annual revenue is about $9.8 million. Notably, there is a Health West Rock Springs team addition announced (Ashlee Ledgess) indicating ongoing regional growth, though explicit Rock Springs, Wyoming clinic details are not listed among the 4 U.S. offices. If you’re seeking Rock Springs, WY specifics, consider checking Health West’s Rock Springs team updates or contact the Pocatello HQ for confirmation on a Wyoming clinic.
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