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About

Family Medicine at Memorial Hospital of Sweetwater County (Rock Springs, WY) - Type: Nonprofit regional hospital with strong Family Medicine presence. - Services: Family Medicine among more than a dozen specialty clinics; part of a broad outpatient and hospital network. - Affiliation: Centered in Rock Springs; affiliated with Memorial Hospital of Sweetwater County and its regional care network. - Location: Headquarters and multiple clinics in Rock Springs, Wyoming (address: 1200 College Drive, Rock Springs, WY 82901, with additional College Drive locations). - Size: Approximately 550 employees; 99-bed acute-care facility with extensive physician staffing. - Other offerings: Walk-In Clinic; access to urology, ENT, general surgery, internal medicine, pediatrics, obstetrics/gynecology, neurology, nephrology, pulmonology, orthopedics, cancer services via Sweetwater Regional Cancer Center (affiliated with Huntsman/U of Utah Health). - Contact: Main phone (central numbers): 307-362-3711 or 307-875-7730.

Clinic Type

Primary Care

Address

Memorial Hospital of Sweetwater County, 950 Shimpton Ave, Rock Springs, WY 82901

Phone

+13072127708

Email

cnelson@sweetwatermemorial.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available for remote appointments; telehealth option mentioned with video

Services Offered

  • Family Medicine
  • Primary Care
  • Preventive Care
  • Immunizations
  • Well-child care
  • Sports physicals
  • Annual physical exams
  • Chronic disease management (through related internal medicine links)
  • Telehealth

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health, US News, Vitals: 4.0 out of 5 (Vivian Health); 4/5 (US News patient experience); 3.8 out of 5 (Vitals) (3 (Vivian); 55 (US News); 37 (Vitals))

Patients praise

  • Helpful and professional staff interactions in some instances
  • Successful outcomes for specific medical procedures and surgeries
  • Efficiency in appointment scheduling for some patients
  • Compassionate care reported by some patients

Common complaints

  • Complaints regarding rude or non-empathetic staff behavior
  • Concerns about ER wait times and communication
  • Reports of unsatisfactory care experiences, particularly regarding infant treatment or emergency services
  • Allegations of bias or lack of respect in support staff interactions

"The staff are non empathetic, rude as hell, & sure as hell don't know how to do their job."

— A-Better-Place review

"Been a total of 3 times. And each of the 3 times I received: kind, compassionate, professional care."

— Memorial Hospital of Sweetwater County official review page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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