Center for Mental Health - SwedishAmerican Hospital
Behavioral Health • Rockford, IL • Since 1911
About
Summary: The Center for Mental Health is part of SwedishAmerican Hospital in Rockford, Illinois, which is headquartered in Rockford and operates within the SwedishAmerican health system. The system includes SwedishAmerican Hospital and Women and Children’s Hospital, along with 30 primary care and multispecialty clinics serving northern Illinois. For complex cases, patients can access academic medical care at the University of Wisconsin–Madison Medical Center. Key leadership related to the Center of Mental Health includes Katie M. as Director for the Center of Mental Health. The organization has multiple offices primarily in Rockford and Belvidere, IL.
Clinic Type
Behavioral Health
Address
1401 East State Street, Rockford, Illinois 61104, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.9 out of 5 stars (95 reviews)
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Report Cards: 62% to 71% (varying metrics)
Patients praise
- Standardized patient experience ratings generally align with or are slightly below state and national averages for hospital care overall
- Consistent reporting on nurse and doctor communication benchmarks within broader hospital surveys
Common complaints
- Allegations regarding failure to obtain informed consent for psychotropic medications
- Concerns about denial of patient rights, including choice of care plans and Power of Attorney agent consultation
- Reported issues with patient communication and staff responsiveness in the emergency department and mental health units
- Isolated incidents of perceived discrimination or unprofessional staff behavior reported in public reviews
- Documented legal settlements related to failures in medical screening and stabilizing treatment for mental health patients under EMTALA (patient dumping)
"I would rate 0 stars if I could. I do not recommend this hospital. You will wait for HOURS all day long! ... The care is awful and HIGHLY unprofessional!"
— Yelp user review"The patient did not receive an appropriate medical screening, was not stabilized, and was discharged approximately two hours after presentment."
— U.S. Department of Health and Human Services, Office of Inspector General (2025 settlement)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- U.S. Senator Dick Durbin meets with Rockford leadership about healthcare management programs — May 7, 2026
- Relief Mental Health - Rockford, IL Patch — Aug 20, 2025
- Annual brunch fundraiser supports mental health services in Rockford | MyStateline | WTVO WQRF News, Weather and Sports — Jul 6, 2026
- Building Bridges to Hope - NAMI Northern Illinois — Mar 16, 2026
- Rockford hospitals graded on safety and patient care: Fall 2025 study — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Rockford
Relief Mental Health is a nationwide outpatient mental health provider offering TMS, SPRAVATO (esketamine), IV ketamine, psychiatry, and therapy for depression, OCD, anxiety, PTSD, and related mood disorders. They emphasize expedited, personalized care with a continuum of innovative interventions. They have 13 U.S. locations, including Rockford, IL, and offer services covered by major insurance. If you’re seeking TMS or SPRAVATO in Rockford, Relief Mental Health is one option to consider, with multiple Illinois clinics and ongoing expansion. For Rockford specifics, contact the Rockford-area clinic to confirm current services, availability, and eligibility.
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