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Clinic Type

Primary Care

Address

301 E State St, Rockford, IL 61104

Phone

(888) 812-1183

Email

Opening Hours

8:30am-5:00pm, Monday to Friday

Telehealth

Available (in-person, phone, or video visits mentioned)

Services Offered

  • Primary care
  • Chronic condition care
  • Wellness preventive care
  • Specialty care
  • Immunizations
  • Laboratory testing services
  • Behavioral health
  • Pharmacy
  • Medicare support

Technology & Equipment

  • In-center immunizations
  • In-center lab and testing (urinalysis, metabolic panel, A1C, lipid panel)
  • Pharmacy within center

Insurance & Payment

  • Original Medicare Part A
  • Original Medicare Part B
  • Medicare Supplement (Medigap) plans
  • Medicare Advantage plans
  • Medicare Advantage
  • Medicare Supplement (Medigap)
  • Medicare-Medicaid Plans

Accepts most Medicare plans; verify specific plan acceptance with center

Waitlist booking online, Insurance

Languages Spoken

  • English
  • Spanish

Pricing

  • Accepts most Medicare plans; check coverage with insurance

Current Offers

Rockford Primary Care Doctor’s Office welcoming new patients

FAQs

Does Oak Street Health Rockford accept Medicare?

Oak Street Health Rockford accepts Original Medicare Part A and Part B, Medicare Supplement (Medigap), and most Medicare Advantage plans.

Is this location accepting new patients?

Yes, but with a limited number of appointments available to book online; add your name to the waitlist.

Where is Oak Street Health Rockford located?

The Rockford clinic is at 301 E State St in Rockford, Illinois.

What are the hours of operation at the Rockford primary care clinic?

Our Medicare doctors are available from 8:30am-5pm, Monday to Friday.

What insurance does Oak Street Health Rockford accept?

Our Rockford location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans. Call us at (888) 812-1183 to see if we accept your specific insurance.

Awards & Accreditations

  • Selected by AARP as the only primary care provider to carry the AARP name

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Oak Street Health Rockford Clinic Internal Rating: 4.51/5 (614 ratings) (614)
  • Birdeye (Oak Street Health): 4/5 (156)
  • Birdeye (OSF Medical Group): 4.3/5 (33)
  • Birdeye (OSF Medical Group): 3.3/5 (38)
  • Healthgrades (Dr. Aaron Coates): 4.9/5 (81)
  • Ratings.MD (Dr. Dexter McKellar): 4.9/5 (376)

Patients praise

  • caring, attentive, and knowledgeable physicians
  • thorough patient examinations and explanations
  • friendly and professional nursing/support staff in some locations
  • short wait times reported by some patients
  • personalized preventive care plans

Common complaints

  • difficult to schedule timely appointments
  • administrative and billing issues
  • unresponsive or rude office staff
  • long wait times for appointments or in the waiting room
  • difficulty accessing doctors vs. nurse practitioners

"The clinic is highly regarded for its caring and attentive approach, with patients praising the staff's responsiveness and the physicians' ability to listen and partner with their patients in their healthcare journey."

BestProsInTown

"Whenever we are sick, we can never be seen by a doctor. They are always full. You can only see a nurse practitioner, and that is if he/she is available."

Birdeye

"The organization is a mess. Wait times are growing longer, appointments are messed up, rules keep changing, and billing is a nightmare."

LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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