Primary Care | MaineHealth Pen Bay Hospital
Internal Medicine • Rockland, ME • Multiple locations listed: Rockport (Anchor Dr & Commercial St), Rockland locations, Waldoboro family medicine, etc. locations
About
Summary: MaineHealth Pen Bay Hospital (Pen Bay Medical Center) is a nonprofit, 106-bed, full-service community hospital in Rockport, Maine, part of MaineHealth. It offers primary care among more than 30 specialty areas, including emergency medicine and obstetrics/gynecology, and operates as a designated stroke center. The hospital emphasizes community health through Pen Bay Community Health & Wellness programs, education, screenings, and outreach. With a care team exceeding 1,100 staff (including over 102 physicians/APs within MaineHealth Medical Group), it provides access to a broad MaineHealth network of services, including home health, hospice, and senior care. Official contact: 207-301-8000 or 207-921-8491.
Clinic Type
Internal Medicine
Address
15 Anchor Dr Ste 202 Rockport, ME 04856-3848
Phone
207-301-3790
childcare@penbayhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
not specified
Emergency Care
You can access OUD care at the MaineHealth Pen Bay Hospital emergency department.
Services Offered
Team
Insurance & Payment
Co-payments are expected at the time of service. We accept checks, cash or Visa/Mastercard credit cards.
Checks, Cash, Visa, Mastercard
Languages Spoken
—
FAQs
What insurances are accepted?
We accept all major medical insurances including MaineCare and Medicaid. Co-payments are expected at the time of service.
What payment methods are accepted?
We accept checks, cash or Visa/Mastercard credit cards.
Where are the internal medicine clinics located?
Internal Medicine Anchor Drive Rockport and Internal Medicine Commercial Street Rockport.
What are the contact phone numbers?
Primary listed numbers: 207-301-5800 and 207-301-3790.
What are the addresses for the clinics?
15 Anchor Dr Ste 202 Rockport, ME 04856-3848; 760 Commercial St Rockport, ME 04856-4201.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (410 patient surveys)
- PlainHospital/CMS: 2 out of 5 stars (overall CMS star rating) (Not explicitly stated for this specific metric)
Patients praise
- Effective communication by nursing and medical staff in many documented cases
- Positive experiences with specific clinical departments like labor and delivery and pediatrics
- Appreciation for patient-centered and convenient primary care services offered through MaineHealth
- Professionalism in acute/emergency care situations reported by some patients
Common complaints
- Reports of dismissive or rude interactions with staff and providers
- Concerns regarding communication and timely follow-up, especially via patient portals
- Issues with wait times and administrative responsiveness
- Mixed reports on cleanliness and hospital environment quality
"I love my experience at Pen Bay. I had my baby at Pen Bay through a c-section. I could not have asked for better care! It was an emotional time and the Doctor, anesthesiologist, nurses, and medical students were knowledgeable, kind, and sensitive."
— Find Mental Health Facilities"The answering service lady is rude and undesirable to talk to and no matter how many times you leave a voicemail with one of their departments, they will NOT get back to you."
— A-Better-Place.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alisyn Zuber, PA, Joins MaineHealth Walk-in Care Rockland | MaineHealth — Apr 1, 2026
- MaineHealth Pen Bay Hospital to offer Saturday flu clinics this fall - Shop Midcoast Villager — Sep 23, 2025
- Raymond Howard, MD, Joins MaineHealth Primary Care and Walk-in Care Belfast | MaineHealth — Sep 1, 2025
- MaineHealth launches membership-based primary care model — Sep 18, 2025
- “Help Yourself” Food Pantry Shelf Now Available at MaineHealth Primary Care Family Medicine Brooks | MaineHealth — Mar 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Rockland
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Knox County Health Clinic (Knox Clinic) is a Maine nonprofit community health center in Rockland. It provides medical, dental, prescription assistance, counseling, and wellness services for the uninsured. The clinic operates as a volunteer-model site with a Medical Clinic, Rx program, Dental program, and Mental Health/Wellness services, supported by private donations. Key details: - Location: Headquarters in Rockland, Maine (22 White St, Rockland, 04841) - Founded: 1999 - Revenue: about $10 million annually; workforce: 8 employees - Leadership: Chief Clinical Officer – Clifford Dacso; Development Director – Karen Brace - Services: medical care, dental care, prescription assistance, mental health, and wellness programs - Access: serves Knox County residents, focused on uninsured populations - Contact: info@knoxclinic.org; phone numbers listed on their site Note: The organization prioritizes access to quality care for the uninsured in Knox County and relies on private donations.
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