Rocky Mount Family Medical Center: Primary Care Clinic
Community Health Center • Rocky Mount, NC
About
Rocky Mount Family Medical Center is a private, multi-provider primary care practice in Rocky Mount, NC (HQ at 804 English Rd). Founded in 1983 by Dr. Richard Michal and currently owned with Dr. Mark Abel, it operates as part of Generations Family Practice. The clinic offers a broad range of primary care and ancillary services, including family medicine, pediatric care, women's health, diabetes management, hypertension, respiratory/SRV treatment, dehydration care, joint injections, and laboratory/radiology services. It is described as the largest family practice in Rocky Mount, committed to a patient-friendly, caring environment with state-of-the-art technology. Contact: 1-252-443-3133. Offices: three locations at 804 English Rd, Rocky Mount, NC 27804.
Clinic Type
Community Health Center
Address
804 English Road, Suite 100, Rocky Mount, NC 27804
Phone
919-375-8880
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Opening Hours
Hours of Operations: Monday to Friday: 8am-5pm (closed for lunch 12:00 PM — 1:00 PM)
Website
Emergency Care
911 for life-threatening emergencies
Services Offered
Insurance & Payment
Accepting All MajorInsurance Plans including Medicaid
pay online, bill pay, payment policy, fees may apply per service (not specified)
Languages Spoken
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Current Offers
New patient welcome
FAQs
What services are offered?
Complete family care, women’s health, men’s health, laboratory services, coagulation clinic, and diabetes.
Important Information for Medicare Recipients
Please note we will be closed Friday, April 3rd, we will reopen Monday the 6th at 8AM.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): A+ (BBB rating)
- WebMD: 1 out of 5 stars (1 review)
- MapQuest: Mixed (varies by review) (6 reviews)
Patients praise
- Some patients report friendly and smiling staff (receptionists, nurses, providers)
- Timely and positive experiences with specific providers and lab staff
- Appreciation for board certified providers and communication tools
Common complaints
- Poor administrative responsiveness (unreturned calls, prescription refill delays)
- Negative perception of staff turnover and recent practice changes
- Reports of unprofessionalism or long wait times
- Concerns regarding patient prioritization over financial gain
"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."
— Better Business Bureau (BBB) Review"My entire family goes to see several different providers at RMFMC! All of the nurses, receptionist, providers and lab staff are always friendly and smiling!"
— MapQuest ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How Do I Schedule an Appointment at Rocky Mount Family Medical ... — May 9, 2026
- Our Unique Story: Decades of Reliable, Whole-Person Care — Feb 18, 2026
- Open Hours for Rocky Mount Family Medical Center — Jun 19, 2026
- Self-Pay Pricing for Primary Care Services in Rocky Mount, NC — Oct 6, 2025
- Female Primary Care Physicians (PCP) in Rocky Mount, NC — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More community health center clinics in Rocky Mount
Western North Carolina Community Health Services (WNCCHS) is a private, nonprofit Community Health Center (FQHC) founded in 1993 and headquartered in Asheville, NC. It operates 7 offices across Western North Carolina, serving 13 counties with affordable, high-quality care, including patient care and telehealth/virtual care, plus prescription and billing options. Main locations include the Minnie Jones Health Center (Asheville), Hominy Valley Health Center (Candler), McDowell Health Center (Marion), and the HQ at 257 Biltmore Ave, Asheville. WNCCHS employs about 43 staff, with annual revenue around $4.8 million. It is not connected to Rocky Mount, NC. If you’re seeking WNCCHS services in Rocky Mount, this organization appears to be centered in Western North Carolina, not Rocky Mount.
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