Rocky Mount Family Medical Center: Primary Care Clinic
Family Medicine Clinic • Rocky Mount, NC • 1 main location (Rocky Mount, NC) with affiliates indicated on site locations
About
Rocky Mount Family Medical Center is a private, multi-provider primary care practice in Rocky Mount, NC (HQ at 804 English Rd). Founded in 1983 by Dr. Richard Michal and currently owned with Dr. Mark Abel, it operates as part of Generations Family Practice. The clinic offers a broad range of primary care and ancillary services, including family medicine, pediatric care, women's health, diabetes management, hypertension, respiratory/SRV treatment, dehydration care, joint injections, and laboratory/radiology services. It is described as the largest family practice in Rocky Mount, committed to a patient-friendly, caring environment with state-of-the-art technology. Contact: 1-252-443-3133. Offices: three locations at 804 English Rd, Rocky Mount, NC 27804.
Clinic Type
Family Medicine Clinic
Address
804 English Road, Suite 100 Rocky Mount, NC 27804
Phone
919-375-8880
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Opening Hours
Hours of Operations: Monday to Friday 8am-5pm (Closed for lunch 12:00 PM — 1:00 PM)
Website
Emergency Care
In case of life-threatening emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
Accepting All Major Insurance Plans including Medicaid and Medicare information referenced on site.
pay-a-bill, payment policy, insurance information (via site)
Languages Spoken
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FAQs
What services are offered?
Complete family care, women’s health, men’s health, laboratory services, coagulation clinic, and diabetes, among others.
What services does Rocky Mount Family Medical Center offer?
Complete family care, women’s health, men’s health, laboratory services, coagulation clinic, and diabetes.
Where is Rocky Mount Family Medical Center located?
804 English Road, Suite 100 Rocky Mount, NC 27804.
Is the clinic open on Fridays?
Please note: The site mentions closures on specific dates (e.g., closed Friday, April 3rd, reopening Monday the 6th at 8AM). For regular hours, refer to the general hours page.
When was the clinic established?
Established in 1983 by Dr. Richard Michal.
What is the affiliation?
An affiliate of Generations Family Practice.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB)"}},{rating:{citations:,confidence:: A+ (BBB rating, though not accredited)"},reviewCount:{citations:,confidence:
Patients praise
- Friendly and smiling staff and nurses
- Quick response times reported by some patients
- Satisfaction with specific providers and their care approach
Common complaints
- Difficulties with communication and unreturned phone calls
- Issues with prescription authorization and refills
- Concerns regarding staff turnover and loss of long-term providers
- Negative experiences with front office/receptionist professionalism
- Long wait times
"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled, which has caused by health to be up and down."
— BBB Review - Tassie C"}},{quote:{citations:,confidence:Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How Do I Schedule an Appointment at Rocky Mount Family Medical ... — May 9, 2026
- Our Unique Story: Decades of Reliable, Whole-Person Care — Feb 18, 2026
- Open Hours for Rocky Mount Family Medical Center — Jun 19, 2026
- Self-Pay Pricing for Primary Care Services in Rocky Mount, NC — Oct 6, 2025
- Female Primary Care Physicians (PCP) in Rocky Mount, NC — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Summary: UNC Health Nash (UNC Cancer Care at Nash) is a private healthcare provider based in Rocky Mount, NC, offering medical services with three office locations in Rocky Mount. It operates under UNC Health Nash and focuses on cancer care and general healthcare services. The practice has a small team (2 employees currently listed) and a strong local web presence with about 15k monthly visits. Key locations include 2460 Curtis Ellis Dr and 2301 Medpark Dr, Rocky Mount, NC 27804. For Primary Care needs in Rocky Mount, UNC Health Nash represents the UNC Cancer Care at Nash network within the local UNC Health system. Contact: (252) 962-8000. If you’re specifically seeking Primary Care in Rocky Mount under UNC Health Nash, note that this page highlights UNC Cancer Care at Nash and general UNC Health Nash services; for a dedicated primary care physician, you may want to search within UNC Health Nash or contact the listed numbers to confirm available PCPs in the Rocky Mount area.
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