Rocky Mount Family Medical Center: Primary Care Clinic
General Practice Clinic • Rocky Mount, NC
About
Healthy recap: Rocky Mount Family Medical Center is a primary care medical practice in Rocky Mount, NC, operating as Family Medical Center of Rocky Mount. Key points: - Services: Primary care with wide clinical offerings including family and pediatric care, women's health, diabetes management, ancillary services, hypertension and respiratory care, and treatments like joint injections and dehydration/sunburn care. - Experience and care: Established in 1983 by Dr. Richard Michal; now led by Dr. Michal and Dr. Mark Abel. Described as a patient-friendly, technology-enabled clinic with a focus on friendly, caring service. - Structure: Medical Practice / Partnership; private ownership within Generations Family Practice; 3 offices nationwide (all in Rocky Mount, NC area), including the HQ at 804 English Rd, Rocky Mount, NC 27804. - Contact: Phone 1-252-443-3133. - Website: rmfmc.com If you’re looking for a primary care option in Rocky Mount, this center presents as a long-standing family medicine practice with comprehensive services for all ages.
Clinic Type
General Practice Clinic
Address
804 English Road, Suite 100, Rocky Mount, NC 27804
Phone
919-375-8880
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Opening Hours
Monday to Friday: 8am-5pm; Closed for lunch 12:00 PM — 1:00 PM
Website
Emergency Care
In case of a life threatening emergency, call 911
Services Offered
Team
Insurance & Payment
Accepting All Major Insurance Plans; Medicaid also mentioned
Languages Spoken
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Current Offers
First appointment today to establish new primary care
FAQs
What services does Rocky Mount Family Medical Center offer?
Complete family care, women’s health, men’s health, laboratory services, coagulation clinic, and diabetes.
What is the address?
804 English Road, Suite 100 Rocky Mount, NC 27804.
What is the contact information?
Phone and email are not provided on the page.
What services are offered?
Complete family care, women’s health, men’s health, laboratory services, coagulation clinic, and diabetes.
When was the practice established or any historical notes?
Established in 1983 by Dr. Richard Michal.
Are there notices about closures or special hours?
Note: we will be closed Friday, April 3rd, reopening Monday the 6th at 8AM.
Is there information about Medicare recipients?
There is a section titled Important Information for Medicare Recipients.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): A+ (Business rating) (Not explicitly stated, but includes multiple recent complaints)
- WebMD: 1 star (based on 1 review) (1)
Patients praise
- Some patients report friendly and professional interactions with nurses and reception staff
- Positive experiences with specific providers and quick responsiveness in certain instances
Common complaints
- Difficulty getting prescriptions authorized or refilled
- Poor communication and unresponsive phone support
- Issues with staff turnover and loss of medical personnel
- Perceived decline in quality of care following changes in management/ownership
- Long wait times and unprofessional service experiences
"In the past couple of years, I understand that the practice was sold and it has been all downhill since. Apparently they have tried to downsize staff to the detriment of the staff and the patients."
— WebMD patient review"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled, which has caused by health to be up and down."
— BBB patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How Do I Schedule an Appointment at Rocky Mount Family Medical ... — May 9, 2026
- Our Unique Story: Decades of Reliable, Whole-Person Care — Feb 18, 2026
- Open Hours for Rocky Mount Family Medical Center — Jun 19, 2026
- Self-Pay Pricing for Primary Care Services in Rocky Mount, NC — Oct 6, 2025
- Female Primary Care Physicians (PCP) in Rocky Mount, NC — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general practice clinic clinics in Rocky Mount
Carolina QuickCare in Rocky Mount, NC is a walk-in urgent care clinic offering compassionate care and convenience. The Rocky Mount location is part of a 17-location U.S. network (all in North Carolina) operated by Carolina QuickCare, founded in 2020 and headquartered in Biscoe, NC. The company employs 32 staff and generates about $28 million in annual revenue. For Rocky Mount specifically, you can visit the clinic at 1386 Cobb Corners Dr, Rocky Mount, NC 27804.
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