MVHS Medical Group
Family Medicine • Rome, NY • Since 2014
About
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
Clinic Type
Family Medicine
Address
1617 North James Street, Suite 900, Rome, NY 13440
Phone
315-336-8260
hrhelpdesk@mvhealthsytem.org
Opening Hours
Office Hours: Monday - Friday, 8:30 a.m. - 4 p.m.
Services Offered
Team
Insurance & Payment
—
This practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income. For more information, ask at the front desk or visit our website.
Languages Spoken
—
FAQs
What are the office hours?
Office Hours: Monday - Friday, 8:30 a.m. - 4 p.m.
Is there an after-hours clinic?
After Hours Clinic available at select locations. Contact the office for additional information.
What lab hours are there?
Lab Hours: Monday - Friday, 7 a.m. - 3 p.m. Closed: 12 p.m. - 1 p.m.
Who are the providers at this location?
Amita Butala, MD; Anthony Cotronea, MD; Nicoletta Tallandini Cotronea, MD (providers listed under Providers at this Location).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz/General Online Reviews: Mixed reviews across a 5-star scale; individual ratings vary widely from 1 to 5 stars (Specific total review count is not explicitly aggregated in the provided data, but multiple individual reviews are visible)
Patients praise
- Positive experiences with individual doctors and providers
- Helpful and friendly office staff reported by some patients
- Clean office environment
- On-site lab services available
Common complaints
- Difficulty reaching office via phone or nurse line
- Issues with scheduling appointments and accepting new patients
- Frustration with administrative responsiveness and long wait times
- Concerns regarding perceived quality of care
"They are a great doctors office. I recommend. Thank you"
— LocalityBiz user review"Places is a real dump honestly... terrible healthcare providers are lowering your life expectancy with terrible care. Sent them emails, call there no answer."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Rome Medical Office Welcomes New Primary Care Physician - Greater Utica Chamber of Commerce — Oct 21, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- New hours announced for several MVHS medical offices | Health, Fitness and Recreation | romesentinel.com — Oct 24, 2025
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System — Feb 24, 2026
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Rome
Generations Family Health of Rome, New York is a family medicine practice located at 1617 N. James St., Suite 700 in Rome, NY. The clinic provides family medicine and primary care services for all ages, including preventative care, chronic disease management, acute care, and lactation services, delivered by nurse practitioners. The practice accepts multiple insurance plans including Aetna, Cigna, CDPHP, Excellus BCBS, Fidelis Care, Medicare, Medicaid Managed Care, MVP, and others.
Rome Health Primary Care in Rome, NY offers family practice and internal medicine services including preventive screenings, sick visits, same-day scheduling, and convenient care. As a Patient Centered Medical Home, the clinic provides coordinated care through care teams and works with hospitalists to manage patient hospital stays.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other family medicine clinics in Rome, or search the full directory by insurance, ratings, and more.