MVHS Medical Group - Rome Medical Office
Laboratory Services • Rome, NY • Since 2014
About
MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.
Clinic Type
Laboratory Services
Address
1617 North James Street, Suite 900, Rome, NY 13440
Phone
315-917-8199
hrhelpdesk@mvhealthsytem.org
Opening Hours
Office Hours: Monday - Friday, 8:30 a.m. - 4 p.m.
Emergency Care
Lab Services call center: 315-917-8199
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Current Offers
New patients welcome
FAQs
What are the hours for the Rome Medical Office?
Office Hours are Monday - Friday, 8:30 a.m. - 4 p.m. Lab Hours Monday - Friday, 7 a.m. - 3 p.m. Closed 12 p.m. - 1 p.m.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- localitybiz.com: 5-star (multiple reviews); 1-star (multiple reviews) (not stated)
- Healthgrades: not stated (not stated)
Patients praise
- Helpful and friendly staff
- Clean facility/office
- Positive experiences with specific providers
- Availability of on-site lab service (as mentioned in a review)
- Patients recommending the doctors/office
Common complaints
- Long waits and difficulty getting timely help (no answer to calls)
- Disputes about accepting new patients / outdated information
- Negative claims about care quality and office condition (described as a 'dump')
- Poor appointment/customer service at the window (as described in a review)
- Calls directed to voicemail / unresponsive communication
"“They are a great doctors office. I recommend.”"
— localitybiz.com review (Chris Nichols)"“Walked in waited in line for 20 minutes... Sent them emails, call there no answer.”"
— localitybiz.com review (DK Wetstaff)"“Very nice place clean”"
— localitybiz.com review (Lisa Mosher)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MVHS Rome Medical Office Welcomes New Primary Care Physician - Greater Utica Chamber of Commerce — Oct 21, 2025
- Select MVHS Medical Offices Offering Extended Hours and Walk-in Appointments - Mohawk Valley Health System — Oct 21, 2025
- New hours announced for several MVHS medical offices | Health, Fitness and Recreation | romesentinel.com — Oct 24, 2025
- Several MVHS Medical Offices to Relocate to the Medical Office Building in Downtown Utica - Mohawk Valley Health System — Feb 24, 2026
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Rome
Rome Health is a nonprofit hospital system based in Rome, New York (founded 1887; HQ at 1500 N James St). It offers a wide range of medical services including lab testing, imaging, surgery, cardiology, maternity, geriatrics, behavioral health, and rehabilitation. The organization employs about 176 staff, with annual revenue around $18.4M, and has total funding of $23.9M. It operates as a private nonprofit with multiple local offices in the Rome area and a presence linked to Rome Memorial Hospital. If you’re specifically seeking lab testing services, Rome Health provides standard and clinical lab testing as part of its medical services lineup, supported by its nursing, imaging, and specialty departments. Contact: 315-338-7000. Website: romehospital.org (LinkedIn: /romehealth).
Summary: Legacy Lab Services is a small (2 employees) regional reference laboratory based in Portland, OR, affiliated with Labcorp. It provides lab services such as blood work and drug testing, with options to book appointments for lab services through Labcorp’s patient portal. The organization operates in the Hospitals and Health Care sector, serving local physician offices and employment-related drug testing. For location-specific inquiries (e.g., Laboratory Testing in Rome 13441), note that Legacy Lab Services is based in Oregon and does not indicate operations in Rome, NY 13441. If you need Rome, NY Labcorp locations, search Labcorp’s patient-labs-appointments platform for Rome-area labs.
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