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About

Rome Health is a nonprofit, comprehensive healthcare system based in Rome, New York (founded 1887; affiliate of St. Joseph’s Health). It provides wide-ranging services including obstetrics and gynecology, primary/acute care, orthopedics, bariatrics/weight loss, radiology, lab testing, maternal care, pregnancy services, and outpatient rehabilitation, with a focus on linking patients to advanced technologies and clinician networks. The organization operates from its Rome headquarters (1500 N. James St., Rome, NY 13440) and maintains multiple facilities, employing about 176 staff and generating roughly $18.4 million in annual revenue. It is privately owned, supports specialty care and maternity services, and is an affiliated clinical site of New York Medical College.

Clinic Type

Obstetrics and Gynecology

Address

1614 N. James St., Rome, NY 13440

Phone

(315) 338-7284

Email

spa.reservations@turningstone.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Obstetrics & Gynecology

Team

  • Rome Health Obstetrics & Gynecology — Department/Clinic

Insurance & Payment

—

Languages Spoken

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FAQs

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 60% patients recommend the hospital (6% lower than national average); 57% would definitely recommend (8% lower than national average); 60% of patients gave a rating of 9 or 10
  • Clinic4All: 2.7/5 (7 reviews)
  • Women's Choice Award: Inpatient Recommendation 62%; Outpatient Recommendation 73%

Patients praise

  • Some patients report positive experiences with specific doctors being attentive, soft, and caring
  • Reports of compassionate and efficient nursing care in certain departments
  • Some patients describe the environment as caring and courteous

Common complaints

  • Difficulties in communication, including long hold times on the phone and unresponsive nursing staff
  • Concerns regarding administrative efficiency and appointment scheduling difficulties
  • Reports of long wait times in the emergency department, including postpartum experiences
  • Inconsistency in seeing the same provider
  • Staffing concerns at the facility level

"Wow Dr. Flint is amazing she listens to you and helped me with my recent surgery this year, She’s so soft and caring and the best doctor out there for OBGYN issues."

— Patient review on LocalityBiz

"I will never go here again. I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway, was never put in a room and was never seen by a social worker because they forgot to call them to come in."

— Patient review on Clinic4All

"Customer service is definitely lacking. Horribly under staffed, have to jump through hoops to speak to a nurse. Call receive an answering service or have to leave a message that the nurse will not call you back with."

— Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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