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About

MVHS Medical Group Rome Medical Office is part of Mohawk Valley Health System (MVHS), serving central New York with 15 primary care locations and a broad range of specialty services. The Rome-area site is one of MVHS’s locations within the MVHS Medical Group, which also offers surgical specialties (general, cardiothoracic, vascular, orthopedic, neurological), advanced endoscopy, wound care, bariatrics, cardiovascular care, stroke, cancer, immune health, behavioral health, psychiatry/neurosciences, pulmonary critical care, and urology. MVHS operates across multiple counties and includes the Wynn Hospital, MVHS Rehabilitation and Nursing Center, and Visiting Nurse Association of Utica and Oneida County.

Clinic Type

Primary Care

Address

1617 North James Street, Suite 900, Rome, NY 13440

Phone

315-336-8260

Email

hrhelpdesk@mvhealthsytem.org

Opening Hours

Office Hours: Monday - Friday, 8:30 a.m. - 4 p.m. Lab Hours: Monday - Friday, 7 a.m. - 3 p.m. Closed: 12 p.m. - 1 p.m.

Telehealth

not specified

Emergency Care

This lab location is for MVHS Medical Group; after hours clinic information provided but not a formal emergency department designation

Services Offered

  • Primary Care
  • Laboratory Services

Team

  • Amita Butala, MD — MD, Family Medicine
  • Anthony Cotronea, MD — MD, Family/Community Medicine
  • Nicoletta Tallandini Cotronea, MD — MD, Family Medicine

Insurance & Payment

  • not specified in provided text

not specified

not specified in provided text

Languages Spoken

  • Spanish (partial mentions)
  • English (implied)
  • other languages not specified

FAQs

What services does MVHS Rome Medical Office provide?

Primary care services; lab services at this location; new patients age 18 and older accepted; current patients transferred to the new practice.

Is there an after-hours clinic?

Yes, After Hours Clinic available at select locations; contact the office for additional information.

Are discounts or financial assistance available?

Yes, this practice serves all patients regardless of ability to pay. Discounts or essential services are offered based on family size and income; ask at the front desk or visit the MVHS website for more information.

Who are some providers at this location?

Amita Butala, MD; Anthony Cotronea, MD; Nicoletta Tallandini Cotronea, MD; Sivarajan, MD; and others in MVHS Medical Group Rome Medical Office.

Awards & Accreditations

  • NCQA designation as a Patient-Centered Medical Home
  • not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz: Mixed reviews ranging from 1 to 5 stars (Not explicitly stated, limited individual reviews available online)

Patients praise

  • Helpful and pleasant staff members
  • Positive experiences with specific providers
  • Convenient on-site lab services
  • Clean office environment

Common complaints

  • Difficulty reaching staff by phone
  • Poor responsiveness to appointment inquiries or nurse line calls
  • Frustration regarding new patient enrollment policies
  • Perceived lack of professionalism at front desk

"They are a great doctors office. I recommend. Thank you"

LocalityBiz review by Chris Nichols

"Places is a real dump honestly... terrible healthcare providers are lowering your life expectancy with terrible care. Sent them emails, call there no answer."

LocalityBiz review by DK Wetstaff

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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