Harbin Clinic Urology Rome
Urology • Rome, GA
Clinic Type
Urology
Address
Medical Center campus, Floyd Medical Center area (Rome)
Phone
7065095000
%E2%80%AFcustomer.care.line@atriumhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Care Center (on campus)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Harbin Clinic Urology Rome (Birdeye/Provider site): 4.7 out of 5 stars
- Vitals.com (Dr. Forrest F. Schrum, III): 3.7 out of 5 stars (18 ratings (4 written reviews))
- Facebook: 82% recommend (17 reviews)
Patients praise
- High aggregate star ratings in some aggregate reviews (e.g., 4.7/5)
- Some patients praise the professionalism and expertise of specific physicians for successful outcomes and attentive care
- Effective treatment plans and clear communication cited by some patients for major health conditions
Common complaints
- Dissatisfaction with front desk and administrative staff communication and customer service
- Difficulty scheduling appointments or reaching providers for new issues
- Concerns regarding billing systems and automated messaging frequency
- Specific complaints about individual physician bedside manner and refusal of specific treatment requests
- Wait times beyond scheduled appointments for some patients
"He took the extra time to answer every question, provided every possible option, and made sure that, once I had made a decision, we had an effective treatment plan in place. ... Dr. Schrum saved my life!"
— Patient review on Vitals.com regarding Dr. Forrest F. Schrum, III"Dr Gilbert is Great, staff Need to be re-educated on #1 Customer Service, #2 Informing patients and Lack of Communication, Horrible. ... #3 Billing system is HORRIBLE"
— Patient review on Birdeye regarding Harbin Clinic Urology Rome"i would never recommend him or use him again he refused to write my insurance a letter... he has no feelings and lets his head nurse insult you for him."
— Patient review on Vitals.com regarding Dr. Forrest F. Schrum, IIISynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Groundbreaking Prostate Surgery Performed at Atrium Health Floyd - WEIS | Local & Area News, Sports, & Weather — Sep 29, 2025
- Father and Son, Ben and Jacob Cohely, Face Cancer Together - WEIS | Local & Area News, Sports, & Weather — Jun 15, 2026
- New water-based prostate surgery performed at Floyd | Historic High Country — Oct 5, 2025
- HARBIN CLINIC PATIENTS NOW HAVE ACCESS TO MyAtriumHealth PORTAL | Talk Radio WLAQ AM — Aug 5, 2025
- Survivor stories on display at Harbin Clinic Cancer Center | Local | northwestgeorgianews.com — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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AdventHealth Medical Group Urology at Rome is part of AdventHealth Georgia, a nonprofit hospital system based in Rome, Georgia. The Rome location provides urology services as part of AdventHealth’s medical group offerings, alongside other primary and specialty care. Key details: - Organization: AdventHealth Georgia / AdventHealth Medical Group - Location: Rome, Georgia (501 Redmond Road, Rome, GA 30165) - Type: Nonprofit hospital system with affiliated medical group practices - Scope: Full-service medical center under AdventHealth, with specialty care including urology - Contact: Phone 706-291-0291 - Notes: The footprint includes multiple offices in the United States, centered in Rome, GA, and the system emphasizes patient-centered care.
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