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Clinic Type

Primary Care

Address

3031 NE Stephens St. Roseburg, OR 97470

Phone

(541) 229-7038

Email

UHNCreferrals@umpquahealth.com

Opening Hours

Monday-Friday, 7am – 5pm

Telehealth

Available

Emergency Care

After-hours phone line for triage

Services Offered

  • Primary Care
  • Urgent Care
  • Family Medicine
  • Behavioral Health
  • Podiatry
  • Patient Portal
  • New Patient Services
  • Patient Navigator
  • Resources for Patients

Technology & Equipment

  • Telehealth
  • Electronic health records (implied)

Team

  • Umpqua Health Newton Creek clinic team, Not specified — Primary Care Team

Insurance & Payment

  • All major insurance plans including OHP and Medicare
  • OHP
  • Medicare
  • private insurance
  • uninsured

We accept OHP, Medicare, private insurance, and uninsured with financial assistance through Pathways program

Cash, Credit/Debit, Insurance, Financing as available, Private pay, Pathways program financial assistance

Financing: Pathways program financial assistance

Languages Spoken

  • English
  • Interpreter services available for all languages

Pricing

  • All major insurance accepted
  • Financial assistance available via Pathways program

Current Offers

New patient welcome

FAQs

Do you accept new patients?

Yes, we’re accepting new patients of all ages.

What are the clinic hours?

PRIMARY CARE CLINIC HOURS: Monday–Friday 7am–5pm. URGENT: Monday–Saturday 7am–7pm.

What is the address of the clinic?

3031 NE Stephens St., Roseburg, OR 97470.

What phone number can I call?

(541) 229-7038.

Do you accept my insurance?

All major insurances accepted including OHP, Medicare, private insurance, and uninsured.

Is telehealth available?

Yes, telehealth is available for some visits with provider approval.

Do you offer interpreter services?

Yes, interpreter services are offered for all languages.

Is there urgent care?

Yes, Urgent Care is available.

Is there financial assistance?

Financial assistance available through the Pathways program.

Awards & Accreditations

  • RHC and PCP affiliations mentioned

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google (via Nursa): 2.90 out of 5 stars (107 reviews)
  • Facebook: 36% recommend (5 reviews)

Patients praise

  • Competitive pay for employees
  • Positive feedback regarding the quality of patient care and providers themselves
  • Generally regular work hours with weekends off

Common complaints

  • Reports of disorganized and hectic work environment
  • Criticism of management, particularly following changes in 2021
  • Concerns regarding heavy, imbalanced staff workloads and lack of training for support staff

"The providers themselves and patient care are really great and a blast to serve...but employees that are entry level and not deemed a part of key staff (which can change at the drop of a dime) are grossly overworked, misrepresented, scapegoated, and deflected onto."

Indeed.com employee review

"This place will pay you your worth, and you will get hours here with most weekends off. However when I was there, as front desk we had to do family med AND urgent care. Which can be really hectic, and hard to keep up with."

Indeed.com employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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