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Surgical Services in Roseburg, OR - CHI Mercy Health

Surgery • Roseburg, OR

About

Surgery

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+15416730611

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Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

Patients praise

Strong performance in specific surgical quality measures (e.g., antibiotic timing and catheter removal)
Staff noted as friendly and helpful by some patients
Positive experiences reported with specialized surgical care in some instances
Some clinical staff receive high praise in professional settings

Common complaints

"Fair" ratings for doctor communication, quiet rooms, and cleanliness in patient surveys
Reports of poor communication from staff and doctors
Staffing shortages leading to care delays and burnout concerns
Unresolved complaints regarding hospital services and administrative processes
Instances of perceived unprofessionalism or inadequate follow-up care

"Professionalism throughout the entire process from start to end. Happy with both shoulders. Done right the first time."

— Healthgrades user review

"Mercy Medical Center Colonoscopy went wrong and doctor did not seem [concerned]."

— ComplaintsBoard user complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

CHI MERCY HEALTH ADDS THIRD SURGICAL ROBOT TO ENHANCE SERVICE – KQEN News Radio — Nov 13, 2025
NRHA names CHI Mercy Health Mercy Medical Center a Top 20 rural community hospital — Mar 18, 2026
Mercy Medical Center earns third straight Leapfrog Grade A, based on 30+ safety measures — May 6, 2026
CHI Mercy Health Receives Third Consecutive Leapfrog “A” for Patient Safety award | News | nrtoday.com — May 7, 2026
Chi Mercy Health/centennial Host Third Annual Heart Health Fair | Southern Coast — Jan 27, 2026

Information sourced from the clinic's website as of July 11, 2026.