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About

Encompass Health is a large U.S. hospital operator specializing in inpatient rehabilitation. It runs a nationwide network of inpatient rehabilitation hospitals (largest provider in the U.S.) focused on recovery from stroke, brain injury, orthopedic and other complex conditions, supported by a multidisciplinary team (rehab physicians, nurses, therapists, dietitians, pharmacists, case managers). The company is headquartered in Birmingham, Alabama, with a history dating to 1984 and operates 173 inpatient rehab hospitals in 39 states and Puerto Rico (note: Enhabit spinoff for home health/hospice in 2022). If you’re specifically seeking information about Encompass Health Rehabilitation Hospital of Round Rock, TX, this page confirms Encompass Health’s overall network and services but does not provide a dedicated Round Rock facility listing.

Clinic Type

Rehabilitation

Address

1400 Hester's Crossing, Round Rock, TX 78681

Phone

Main: (512) 244-4400

Email

jamie.boutin@encompasshealth.com

Opening Hours

8 a.m. - 8 p.m. Monday through Sunday (visiting hours)

Services Offered

  • Inpatient rehabilitation
  • Stroke rehabilitation
  • Neurological rehabilitation
  • Spinal cord rehabilitation
  • Orthopedic rehabilitation
  • Physical therapy
  • Occupational therapy
  • Speech therapy

Technology & Equipment

  • Bioness H200
  • DriveAble
  • LiteGait
  • NeuroGym Sit Stand
  • MOTOmed

Team

  • Not specified — Staff

Insurance & Payment

Languages Spoken

  • English
  • Spanish (translators available)

FAQs

What are the visiting hours?

8 a.m. - 8 p.m. Monday through Sunday

What are your visiting hours?

8 a.m. - 8 p.m. Monday through Sunday

Awards & Accreditations

  • The hospital is accredited by The Joint Commission
  • America’s Most Awarded Leader in Inpatient Rehabilitation by Newsweek and Statista (sixth consecutive year)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Multiple platforms (Encompass official site, MapQuest, Yelp, BBB): Varies by platform (e.g., U.S. News indicates patient ratings exist; company reports 1,071 ratings) (Hundreds of reviews across platforms (e.g., 891 reviews reported by facility website, 44 on MapQuest))

Patients praise

  • Attentive and professional clinical staff (PT, OT, nursing)
  • Clean and well-maintained facility environment
  • Effective intensive therapy programs for recovery
  • Staff described as compassionate and team-oriented

Common complaints

  • Concerns regarding financial motivation over patient care
  • Isolated reports of poor quality of care
  • Facility is not accredited by the Better Business Bureau

"Staff was professional, courteous, attentive, personable, highly skilled, and genuine in their..."

Yelp user review

"They do not care about the patients. All they care about is the big fat check they will get at the end of the two weeks of rehab."

MapQuest user review

"I have thoroughly enjoyed my experience as an RN working here... I appreciate most of all the kindness and compassion in which I have noticed the staff members serve the patients with."

Employee review on BusinessYab

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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