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About

Summary: Home Instead Carrollton & Coppell Texas offers in-home senior care services for aging adults, with coverage extending to nearby areas including Rowlett, TX. Services include personal care (dressing, bathing, toileting), companionship, transportation/errands, memory care (Alzheimer’s & dementia), hospice support, respite care, and 24-hour care upon request. Care plans are personalized, and all employees are screened, trained, bonded, and workers’ comp covered. A Director of Nursing oversees care plans. Located in Coppell, TX with a Carrollton office, they provide free in-home consultations. Contact: (972) 243-6100.

Clinic Type

Geriatric Care

Address

702 S Denton Tap Rd, Suite 120, Coppell, Texas 75019, US

Phone

(469) 916-9202

Email

privacy@homeinstead.co.uk

Opening Hours

24 hours a day, 24/7 available for Care Professionals (as per page: 24-hours a day)

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Caring.com (Richardson location): 4.6 out of 5 stars (based on 6 reviews) (6)
  • Caring.com (Dallas location): 4.5 out of 5 stars (based on 20 reviews) (20)
  • Trustpilot: 2.5 out of 5 stars (180 (General brand))
  • Yelp: 3.8 out of 5 stars (1434 (General brand))

Patients praise

  • Compassionate, caring, and professional caregivers
  • Responsive and helpful office management staff
  • Personalized care solutions tailored to individual needs
  • Effective support for seniors needing help with daily tasks, safety, and hygiene

Common complaints

  • Inconsistent caregiver availability and scheduling reliability
  • Lack of proactive communication regarding missed visits
  • Difficulty in securing consistent caregivers for specific clients
  • Isolated reports of serious allegations involving staff conduct at certain locations

"The caregivers have been very good. They seemed very nice, and the man that met with us was very thorough... They've done a great job."

Caring.com review for Richardson location

"There has already been over 5x we have been left out to dry. What makes it even worse nobody calls to let us know we just find out after they time is missed."

Caring.com review for Dallas location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More geriatric care clinics in Rowlett

Rowlett, TX·Geriatric Care

Summary: - The City of Rowlett, Texas is the official government website for Rowlett (rowletttx.gov). It serves residents and visitors with information on government departments, services, job opportunities, library and parks & recreation, forms and permits, online payments, and transparent government. - Key services highlighted: trash and recycling collection, animal services, meeting agendas, and latest news. - The site is the government’s hub for resources and announcements, including action center, permits, and paying bills online. - Quick facts: government agency, operates in government administration, contact phone 972-412-6100, located in Rowlett, TX.

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