Baylor Scott & White Primary Care – North Rowlett
Primary Care • Rowlett, TX
Clinic Type
Primary Care
Address
North Rowlett, TX
Phone
469.800.2475
billingquestions@bswhealth.org
Opening Hours
8 a.m. until 4:30 p.m.
Telehealth
Available (BSWH virtual care options)
Services Offered
Technology & Equipment
Insurance & Payment
—
Insurance listings are subject to change without prior notice. Please call to verify coverage before scheduling.
Billing statement guide available, Financial counselors to help with cost of care, Pay a Bill as a Guest, MyBSWHealth login to pay online, Pay by mail, Pay by phone, Pay in person
Languages Spoken
FAQs
What services are offered at Baylor Scott & White Primary Care – North Rowlett?
A full range of primary care services for the whole family, including chronic disease management, immunizations, lab testing, preventive care, and more.
What ages does the clinic serve?
The clinic provides care for all ages, from childhood through adulthood.
What conditions can be treated at this primary care clinic?
Routine problems like colds and flu, as well as in-depth care for illnesses such as high blood pressure, diabetes, or heart disease.
What are the clinic’s hours?
Open from 8:00 a.m. until 4:30 p.m. Monday through Friday; Saturday and Sunday are closed.
How can I pay my bill?
Options include paying online (guest or MyBSWHealth account), pay by mail, pay by phone, or pay in person.
Is there financial assistance available?
Financial counselors are available to discuss options to help cover costs; see the Financial Assistance resources on the site.
Are there virtual care options?
Yes, BSWH offers virtual care options including e-Visits and video visits.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.7/5 stars (230 reviews)
- Healthgrades (provider specific): 4.8/5 stars (269 ratings)
Patients praise
- Friendly and helpful atmosphere
- Thorough listening to patient concerns
- Professional care providers
Common complaints
- Rude staff
- Wait times
- Communication issues regarding test results
- Facility cleanliness concerns
"The office was more than happy to listen to my concerns and help me to calm down, they are doing what is needed to find the answers and not slap another bandage on. I felt very comfortable with this office and all the staff"
— Healthgrades user review"ER visit with my daughter. Waiting room was filthy. Tests results not fully explained. Rude staff. This hospital has gone downhill."
— Yelp review of Baylor Scott & White Lake Pointe (often conflated with local clinics)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Elvia Martinez Blanco, MD - Pathologist in Irving, TX — May 14, 2026
- Submission for the position: Nuclear Med Tech PRN - (Job Number: 25020926), Baylor Scott & White Health — May 3, 2026
- Prudent Growth Acquires 28,850 SF Retail Center in Rowlett, Texas - REBusinessOnline — Jul 1, 2026
- Dr. Kiet Truong, MD - Family Medicine Physician in Midlothian, TX | Healthgrades — Dec 25, 2025
- Dr. Alfred Abraham, DO - Family Medicine Physician in Richardson, TX | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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