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Clinic Type

Urgent Care

Address

2101 Lakeview Pkwy, Suite 300, Rowlett, TX 75088

Phone

(972) 412-1712

Email

uccmedicalrecords@hcahealthcare.com

Opening Hours

See full hours

Services Offered

  • urgent care
  • walk-in clinic
  • immunizations
  • sports physicals
  • EKG
  • urine drug tests
  • pregnancy tests
  • x-rays on-site
  • stitches for minor lacerations
  • medical weight-loss management
  • occupational medicine
  • employee drug testing
  • on-the-job injury care
  • medical screenings
  • DOT exams

Technology & Equipment

  • on-site X-ray
  • digital imaging (implied by on-site X-ray)

Insurance & Payment

  • major healthcare insurance plans (unspecified)

We accept most major healthcare insurance plans

self-pay pricing, billing & payment options, cosigned with insurance (implied)

Languages Spoken

FAQs

Do you accept children under 3 months?

We treat children older than 3 months of age.

What tests or procedures are available on-site?

X-rays on-site and stitches for minor lacerations; list includes flu shot, tetanus, TDAP, Hepatitis A & B, sports physicals and other medical exams.

Do you offer weight-loss programs?

Yes, evidence-based medical weight‑loss management with nutrition and exercise guidance.

Can CareNow coordinate care with other providers?

Yes, we can coordinate care with nearby affiliated partner Medical City Healthcare or any healthcare provider you choose.

Do you offer DOT exams?

We offer convenient DOT exams. Walk-ins welcome.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregated review sites: 8.4/10 (274+ (across various platforms))
  • Yelp: 2.7/5 (Brand-wide average) (7,489 (Brand-wide total))

Patients praise

  • Compassionate, thorough, and professional medical providers
  • Efficiency of clinical staff during exams
  • Convenient location and extended operating hours
  • Quick and effective urgent care services for minor illnesses/injuries

Common complaints

  • Technical issues with online check-in systems leading to delays
  • Concerns regarding billing practices and insurance copayment charges
  • Reports of poor customer service at the front desk and lack of compassion
  • Inconsistent wait times despite online booking systems
  • Occasional cleanliness issues in exam rooms (e.g., floors)

"The doctor was fantastic. Caring, courteous, thorough and clear. The check-in was easy and the front desk was great... The rooms were great except the floors look old and dirty."

Loc8NearMe Review (September 2024)

"I have had a great experience with CareNow until a billing problem occurred... after being turned away yesterday I was able to come in today only to receive horrible customer service."

Yelp (General CareNow Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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