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About

Rumford Hospital is part of Central Maine Healthcare (CMH), a 600+-provider integrated health system serving central, western, and Midcoast Maine. Rumford Hospital is a not-for-profit 25-bed critical access facility within CMH, offering inpatient and outpatient services to Maine’s River Valley community. CMH also operates Bolster Heights (84-bed assisted living) and Rumford Community Home (85-bed active-living community with residential, dementia, rehabilitation, and long-term care). CMH’s network includes Central Maine Medical Center (Lewiston), Bridgton Hospital, and additional locations across Maine, plus LifeFlight of Maine as the state’s only medical helicopter base.

Clinic Type

Hospital

Address

420 Franklin Street, Rumford, ME

Phone

(207) 369-1000

Email

mycharthelp@primehealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency department at Rumford Hospital

Services Offered

  • Hospital
  • General medical/surgical services
  • Emergency department (likely)
  • Inpatient care
  • Outpatient services
  • Long-term care (via affiliated facilities)
  • MyChart patient portal (formerly MyHealthLink)
  • Care coordination
  • Billing/price transparency
  • Interpreter services and assistive devices

Insurance & Payment

Languages Spoken

  • English

Pricing

  • Price transparency information likely available via billing/price transparency page

FAQs

What is the MyChart patient portal?

We have transitioned from MyHealthLink patient portal to MyChart patient portal.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 71% of patients recommend the hospital (relative to national benchmarks) (based on HCAHPS survey data)
  • Vivian Health: 2.0 out of 5 stars (2 reviews)

Patients praise

  • some patients praise nurses for good communication
  • physicians described as professional by some patients, particularly in the ER
  • positive feedback on ease of parking and access to specialized care like surgery

Common complaints

  • reports of high patient-to-nurse ratios
  • concerns regarding staff responsiveness to patient needs
  • occasional complaints about facility cleanliness
  • expensive housing in the area for staff

"The physicians I met were professional. There is always ample parking. Me enjoying my much better managed knee pain thanks to Rumford ER."

Yelp

"Great staff. Beautiful area. Very high pt to nurse ratios. Expensive housing."

Vivian Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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