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Swift River Family Medicine - Central Maine Healthcare

Internal Medicine • Rumford, ME • Since 1891

About

Swift River Family Medicine within Central Maine Healthcare (CMH) - CMH is a Maine-based integrated health system serving about 400,000 people, with over 600 clinicians across 40+ locations, including primary and specialty care, hospital services, and long-term care. - Locations relevant to Rumford: - Rumford Hospital (in Rumford, 25-bed critical access facility, part of CMH) - Nearby CMH sites in western Maine (e.g., Lewiston, Bridgton, Topsham) supporting network care and services - CMH components in Rumford area: - Rumford Hospital provides inpatient and outpatient services to the River Valley community - Central Maine Medical Center in Lewiston serves as the main trauma center in the Maine Trauma System and hosts LifeFlight of Maine - Long-term care communities in the CMH network: Rumford Community Home (Rumford) and Bolster Heights (Lewiston-Auburn) - Primary care and specialty roles related to Swift River Family Medicine likely align with CMH’s family medicine, internal medicine, and obstetrics/gynecology services, as well as residency and medical education within CMH’s network. If you’re seeking Springfield/Swift River-specific details (providers, hours, contact), please specify your exact location or office name within CMH’s Rumford area so I can tailor the summary.

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Clinic Type

Internal Medicine

Address

430 Franklin Street, Rumford, ME

Phone

(207) 369-0146

Email

mycharthelp@primehealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.cmhc.org/location/swift-river-family-medicine/

Services Offered

Internal Medicine
Preventive Care
Gynecology
Mental Health
Occupational Health

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: negative

LocalityBiz: Low ratings (predominantly 1-star reviews in sampled data) (Multiple reviews cited on third-party platforms)

Patients praise

Occasional mention of helpful and understanding staff members

Common complaints

Difficulties with prescription refills and communication with providers
Concerns about administrative policies and appointment scheduling/rescheduling challenges
Allegations of medical negligence and over-prescription in past reviews
System-wide issues with electronic medical records (Epic) transition as of May 2026 affecting access to records and care coordination

"This place will take a week to send an rx in. They don't care if your inhailors are empty. They really want you in the ER first."

— LocalityBiz reviewer Patrick Petrie

"My wife called for help this morning at 9:30.she was told the doctor would call her back. It is now 12:00pm and has not got a call from doctor. We are now sitting in ER. Swift River should be shut down for good."

— LocalityBiz reviewer Hal Bemis

"Patients across Central Maine Healthcare say they have struggled to access their medical records and manage refills and appointments since the health system transitioned to a new electronic medical record system May 1."

— Sun Journal reporting on Central Maine Healthcare system-wide issues

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].