Care Locations - New England Cancer Specialists
Oncology • Rumford, ME • Since 1978 • Multiple (Lewiston, Central Maine Health facilities, Northern Light Mercy Portland, and others) locations
About
Summary: - New England Cancer Specialists (NECS) is a private medical group of 18 oncologists/hematologists with a Maine focus, established in 1978 and headquartered in Westbrook, ME. - They offer a comprehensive cancer care pathway and emphasize independent practice that collaborates with various hospitals and physicians regionally. - NECS is QOPI-certified, indicating adherence to quality standards in cancer care. - Locations include Kennebunk, Westbrook (HQ), Topsham, Portsmouth (NH), Scarborough (ME), and one in Scarborough, Canada listed in the material (address appears inconsistent; verify). - The user query “Care Locations - New England Cancer Specialists Rumford” suggests interest in Rumford (ME) location, but the provided highlights do not list Rumford as a NECS site. No Rumford office is specified in the details given. Recommendation: - If you need care in Rumford specifically, contact NECS to confirm whether they have a Rumford office or the closest alternative (e.g., Scarborough, Kennebunk, Westbrook, Topsham, or Portsmouth) and to inquire about appointments, services, and whether they can coordinate with local facilities in Rumford.
Clinic Type
Oncology
Address
11 Rock Row, Westbrook, Maine 04092, US
Phone
2073033300
no-reply@flatiron.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Billing and Support
Languages Spoken
FAQs
What services does NECS provide?
NECS offers a full range of cancer treatments and support services including chemotherapy, immunotherapy, surgery, radiation oncology, genetic testing, and care coordination.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 82% recommend (13 reviews)
- Yelp: Mixed; varying stars for doctors/nurses vs. administrative/financial staff
- LocalityBiz: Very low (1-2 stars) (2 reviews)
Patients praise
- High praise for clinical expertise and professional capability of physicians and nurses
- Patients frequently mention feelings of warmth, care, and being treated as a "whole person"
- Strong appreciation for local access to specialized cancer care in community hospital settings
- Staff remembered for being supportive, reassuring, and remembering personal details about patients' lives
Common complaints
- Concerns regarding empathy and bedside manner of certain staff and physicians
- Reports of impersonal or condescending communication from some medical staff
- Complaints about administrative issues such as billing, scheduling delays, and communication regarding test results
- Lack of privacy during infusion treatments reported at some locations
"You walk into that office and you just feel the passion. You feel the warmth... that culture that they have at NECS is incredible and it is infused into the care they give their patients."
— Patient testimonial (Kathleen's Story)"Dr. Dugan's response to questions ran from dismissive to condescending... NECS overall is impersonal and, in some ways disrespectful."
— Patient review (LocalityBiz)"My experience with New England Cancer Specialist was second to none. They are very understanding. When it’s time to joke around and lift spirits, they do. The doctors and nurses always seem to remember conversations we’ve had on previous visits."
— Patient testimonial (Ricky Dryden's Story)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- RCN America - Maine: ROCK ROW HEALTH CAMPUS WELCOMES FIRST PATIENTS — Jul 2, 2026
- Rumford woman with cancer organizes sunset hiking fundraiser — Oct 13, 2025
- Masquerade Ball to benefit Rumford woman battling cervical cancer — Dec 29, 2025
- At age 78, Rumford woman sets the pace for cancer research fundraising — Sep 17, 2025
- Chair Yoga, free soup and an hour of mindfulness on tap for September at Cancer Resource Center — Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More oncology clinics in Rumford
Central Maine Healthcare (CMH) is an integrated health system serving central, western, and Midcoast Maine, including Rumford. It comprises Bridgton and Rumford Hospitals (both 25-bed critical access, not-for-profit) and Central Maine Medical Center (CMMC) in Lewiston, a 250-bed Maine Trauma System hospital and LifeFlight of Maine base. CMH operates across 10 locations in Maine and includes two long-term care communities: Bolster Heights (84-bed assisted living, Lewiston–Auburn) and Rumford Community Home (85-bed active-living with residential, dementia care, skilled rehab, and long-term care). For Rumford, CMH provides a network of clinics and services through Rumford Hospital and nearby CMH facilities.
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