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About

SouthStar Urgent Care is a privately held urgent care provider in Louisiana, founded in 2011 and headquartered in Lafayette. They operate 14 clinics across the state, offering urgent medical care, occupational medicine, and related services (including on-site X-rays, treatments for injuries and illnesses, sports physicals, and after-hours care). Clinics are open seven days a week for all ages. They emphasize customer service, patient care, and a team-oriented culture, with services designed as a rapid alternative to ER waits or after-hours primary care access. They also handle insurance and self-pay pricing, and have active job openings in roles such as Nurse Practitioner/Physician Assistant, Urgent Care Provider, and Practice Manager. Primary contact: (337) 282-2152 or (225) 320-0703. If you’re seeking Urgent Care with occupational health services in Louisiana (including Ruston), SouthStar may be a potential provider to consider, though their locations listed do not explicitly include Ruston.

Clinic Type

Occupational Medicine

Address

Multiple locations (see Occupational Health Locations)

Phone

833-340-7463

Email

occmedsupport@gosouthstar.com

Opening Hours

Services offered 7 days a week, Monday-Friday 8AM-8PM, Saturday & Sunday 9AM-5PM

Services Offered

  • Treatment of Work-related Injuries
  • Drug and Alcohol testing
  • Regulatory Physicals
  • Tb Testing/T Spot Testing
  • Respirator Fit Testing
  • Vision Testing
  • Immunizations/Titers
  • Occupational Health program
  • Early return-to-work programs
  • Modified duties
  • Disease/injury management for workplace
  • Workplace injuries care
  • Employee health services

Technology & Equipment

  • Respirator Fit Testing equipment
  • Tb Testing/T Spot Testing
  • Immunization/titers equipment

Team

  • Not specified, NA — Occupational Health team

Insurance & Payment

Cash, Credit/Debit Card, Insurance

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • QuickCARE of Ruston aggregated data: 2.4/5
  • Coastal Urgent Care of Ruston (Yahoo/Local): 3.0/5 (Not explicitly stated (implied aggregated data))

Patients praise

  • Friendly and kind front desk and clinical staff reported by many patients
  • Efficient and prompt care experienced by some visitors
  • Accessible walk-in services for occupational health and minor medical needs
  • Professional and knowledgeable healthcare providers reported in specific positive encounters

Common complaints

  • Long wait times, including experiences of waiting for extended periods in exam rooms
  • Concerns regarding unexpected or unexplained medical charges and billing practices
  • Reports of dismissive or unhelpful staff communication, particularly regarding prescription follow-ups
  • Inconsistency in staff professionalism and bedside manner

"The nurse practitioner had me just sit in the office for an hour and a half... She was not with other patients; she was in an office."

QuickCARE of Ruston patient review

"they will charge you 600$ for test you didn't ask for, and every other charge is unknown."

Coastal Urgent Care of Ruston patient review

"Customer feedback indicates that SouthStar Urgent Care in Ruston consistently earns praise for its attentive staff and welcoming environment."

SouthStar Urgent Care Ruston summary analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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