WK Family Medicine Ruston - Willis Knighton Health
Primary Care • Ruston, LA
About
WK Family Medicine Ruston is part of Willis Knighton Health System, a nonprofit, regionally dominant health system based in Shreveport, LA. Willis Knighton operates 4 acute care hospitals, multiple urgent care locations, and an innovation center, serving the Shreveport/Bossier City area for 100 years. The Ruston location extends WK’s primary care network through the Willis Knighton Physician Network, offering family medicine services in Ruston as part of the system’s broader patient care footprint. Key details: - Organization: Willis Knighton Health System (Willis Knighton Health) - Type: Nonprofit health system; private ownership - Headquarters: Shreveport, Louisiana - Services: Primary care through WK Family Medicine in Ruston, plus networked specialty and hospital services regionally - Contact/links: wkhs.com; WK Physician Network in Ruston (as part of the system) - Notable stats: Approximately 1,224 employees (YoY growth), ~$1.2B annual revenue (system-wide) If you’re specifically looking for WK Family Medicine Ruston, expect family medicine providers under the Willis Knighton umbrella, with access to the system’s broader resources and patient portal, appointment processes, and potential collaboration with other WK facilities. For precise address, provider roster, and appointment options in Ruston, please check the Willis Knighton Physician Network site or call WK’s main line.
Clinic Type
Primary Care
Address
2916 N. Trenton St., Ruston, LA 71270
Phone
1318-254-2892
privacyofficer@wkhs.com
Opening Hours
Monday–Friday: 8:00am–5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for WK Family Medicine Ruston?
8:00am - 5:00pm (regular hours shown across the week)
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Willis Knighton Health Directory / WebMD: Dr. Benson Grigsby: 5/5; Dr. Payton Whiddon: 5/5 (Dr. Grigsby: 254 ratings; Dr. Whiddon: 61 ratings)
Patients praise
- Compassionate, professional, and knowledgeable medical staff
- Physicians take ample time to listen to patient concerns and questions
- Patients feel well-cared for and valued
- Efficient, friendly, and supportive office staff
Common complaints
- Some patients mentioned that wait times can occasionally be longer than expected
- Some users mentioned the waiting room could feel stuffy at times
"Dr. Grigsby has been our Dr. for over 20 years... He is always thorough in his exams and answers all questions in a professional easy to understand manner. His office staff is friendly and knowledgeable as well. We love and appreciate his Service and dedication to his patients."
— WebMD Patient Review"This is a really good medical group led by Dr. Grigsby with PA's Chip and Emery. The staff is excellent and very professional. These folks are friendly and extremely knowledgeable."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Payton Whiddon, MD, Family Physician | Ruston, LA | WebMD — Oct 7, 2025
- Willis Knighton Health Announces Ruston Building - Willis Knighton Health - Top Hospitals and Doctors in Shreveport - Bossier City and the Ark-La-Tex — Oct 31, 2025
- Willis Knighton breaks ground in Ruston | Ruston Daily Leader — Feb 13, 2026
- Willis Knighton Health breaks ground on medical office building | Lincoln Parish Journal — Feb 13, 2026
- Willis Knighton Health set to break ground on new Ruston building in 2026 — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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