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About

Summary: Community Health is a nonprofit health system based in Rutland, Vermont, offering comprehensive primary care across five locations in Rutland and southern Addison Counties, plus dental and behavioral health services. They provide pediatrics, women’s health, immunizations, annual checkups, chronic care management, minor procedures, workers’ comp care, x-ray and some labs, and operate a Brandon pharmacy. Express Care walk-in clinics in Rutland and Castleton are open 8am–8pm daily for minor injuries/illnesses. Locations include Rutland, Brandon, Castleton, Shoreham, and West Pawlet, with nine offices nationwide listed. They accept most insurances, including Medicare and Medicaid, and are accepting new patients. Contact: 802-779-9169, 802-774-5050, 802-897-7716, or +1-802-645-0580.

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Clinic Type

Primary Care (multi-location group)

Address

278 VT Route 149 West Pawlet, VT 05775; 420 Grove Street Brandon, VT 05733; 275 Route 30 North Bomoseen, VT 05732; 215 Stratton Road Rutland, VT 05701; 2987 VT Route 22A Shoreham, VT 05770

Phone

802-779-9169

Email

billing@chcrr.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.chcrr.org/service/primary-care/

Telehealth

Available

Services Offered

  • Primary care
  • general sick and wellness visits
  • monitoring chronic health conditions
  • follow-up on hospital visits
  • care management
  • preventive health services and screenings
  • immunizations
  • cancer screenings
  • behavioral health
  • dental and specialist referrals
  • lab and blood work
  • X-rays
  • minor office procedures
  • well-child visits
  • workers comp injuries

Insurance & Payment

  • Medicare
  • Medicaid

Medicare and Medicaid are accepted; insurance navigators assist with eligibility and coverage questions; special programs may supplement primary care coverage.

Languages Spoken

—

FAQs

What services does Primary Care include?

General sick and wellness visits, monitoring chronic health conditions, and follow-up on hospital visits, as well as chronic disease management, preventive services, immunizations, cancer screenings, behavioral health, dental and specialist referrals, lab work, X-rays, minor procedures, well-child visits, and workers comp injuries.

How can I make an appointment with a primary care provider?

You can make appointments with a Community Health provider by calling the Patient Access Center at 802-779-9169. You can also request an appointment through the secure online Patient Portal.

Photos

Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 1Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 2Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 3Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 4Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 5Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 6Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 7Primary Care - Community Health — Primary Care clinic in Rutland, VT — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.1 stars (20 reviews)
  • Yelp: 3.0 stars (4 reviews)

Patients praise

  • quick appointment availability for some patients
  • courteous and professional staff experiences reported by some users
  • accessible services including sliding fee scales
  • convenience of on-site lab and X-ray services at some locations

Common complaints

  • long wait times and appointment delays
  • perceived arrogance or lack of bedside manner from some providers
  • billing issues and alleged improper coding of services
  • difficulties with medication management and communication
  • reports of feeling rushed during appointments (cattle run)

"I HIGHLY DO NOT RECOMMEND Rutland Community Health... My privacy rights and dignity was compromised. I was insulted, lied to, and lied about in my legal document medical records."

— LocalityBiz review

"Everyone here was amazing. Wait times for me were less than five minutes. They got my lab results back to me on the same day they drew the blood."

— A-Better-Place.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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