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Clinic Type

Veterans Health Clinic

Address

White River Junction VA Medical Center

Phone

(802) 295-9363

Email

collin.johnson@vermont.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • VA healthcare services (full range of healthcare for veterans)
  • enrollment in VA healthcare
  • referral to contracted community providers for non-available specialty care
  • primary care management
  • mental health counseling
  • physical therapy
  • polytrauma support
  • prescriptions
  • surgery
  • counseling
  • rehabilitation

Team

  • White River Junction VA Medical Center — VA Medical Center

Insurance & Payment

Enrollment-based access (priority categories 1-8)

Languages Spoken

FAQs

Who can enroll in VA healthcare?

All veterans are encouraged to enroll; enrollment assigns priority levels that determine access to VA healthcare.

What categories grant access to VA healthcare?

Categories 1-7 generally grant access; Category 8 does not.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various local business and review directories: Mixed, ranging from 1 to 5 stars across various platforms (Limited number of public reviews available (e.g., 6 reviews on one platform))

Patients praise

  • Professionalism of medical personnel
  • Positive experiences with specific doctors and nurses
  • General appreciation for the facility's existence and services

Common complaints

  • Difficulty scheduling and rescheduling appointments
  • Negative interactions with administrative and reception staff
  • Concerns about communication and unresponsive phone support
  • Delays in receiving medications

"In the entire time I've had my medical needs handled by the VA in Rutland I've been impressed by the professionalism of all the personnel working at that facility."

Patient review on local business directory

"The VA is a joke! My husband served his country honorably. He's been trying to get an appointment for a month. He was finally given an appointment only to be called by someone the night before the appointment to say that they didn't have any available and he would need to reschedule."

Patient review on local business directory

"I've been there twice. The receptionist is abrupt and hateful. One of the nurses that does the check-in's is very hateful. My last appointment was a month ago and I still haven't received my medications."

Patient review on local business directory

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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