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About

Covenant MedExpress is Covenant HealthCare’s urgent care option in the Saginaw area. Covenant HealthCare is a nonprofit hospital system based in Saginaw, MI (founded 1998) with a broad range of services including urgent care through MedExpress, trauma care, cancer care, cardiology, orthopedics, robotic surgery, and more. The organization operates primarily in the Great Lakes Bay Region, with several Saginaw campus locations and affiliations in the US and abroad. If you’re seeking urgent care in Saginaw, Covenant MedExpress provides occasional on-site urgent care services as part of Covenant HealthCare’s network.

Clinic Type

Urgent Care

Address

2919 E. Wilder Road, Bay City, MI 48706

Phone

989-671-5700

Email

childbirtheducation@chs-mi.com

Opening Hours

364 days a year (open 364 days)

Telehealth

Covenant Virtual Urgent Care available (telemedicine)

Emergency Care

Not for life-threatening emergencies; directs to emergency department when appropriate

Services Offered

  • Urgent Care
  • Virtual Urgent Care
  • In-person urgent care
  • Imaging and diagnostics
  • Laboratory testing
  • X-ray
  • MedExpress treatments list (examples)
  • Primary care integration via MyChart / communication with PCP

Insurance & Payment

Billing MedExpress is a lower-cost alternative to an emergency room visit. We accept most insurance plans. See University Health Center information for UHC/student billing.

Languages Spoken

FAQs

What is Covenant MedExpress?

Covenant MedExpress is Covenant HealthCare’s urgent care option, including in-person and virtual visits.

Who can use Virtual Urgent Care?

Patients 5 years and older.

Should I go to the Emergency Room or to Urgent Care?

Urgent care options include Covenant MedExpress and Virtual Urgent Care for conditions that are serious but not life-threatening.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 2.5/5 (2 (Solv))
  • Yelp: 2.0/5 (8 (Yelp))
  • Hoursfinder: 1/5 (2 (Hoursfinder))

Patients praise

  • Knowledgeable and compassionate practitioners
  • Quick and easy check-in (online)
  • Courteous staff in some instances
  • Effective treatment for minor issues

Common complaints

  • Long wait times
  • Rude or poor staff service
  • Inconsistent care quality/denial of service

"Some of the longest waits and worst service you'll experience. Do not go here if you need to see a doctor quick. The staff is terrible and rude."

Yelp

"The Doctors at this location do listen to your problems and try to help you and any way possible Dr. Roy Small and all the other docs I seen seem to care about the patients they see. Keep up good work."

Solv

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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