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Clinic Type

Family Medicine

Address

52 Tuscan Way Ste 203, Saint Augustine, FL 32092

Phone

(904) 691-9010

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine

Team

  • Felipe Velazquez — DO
  • Shannon R Chappell, Practice Registered Nurse — APRN
  • Willa J Price — APRN
  • Brigitte M Height — APRN
  • William J Davila — MD
  • Maranda N Massey, FNP-BC, PMHNP-BC — APRN
  • Jessica L Askew — APRN
  • Maria D Perez-Garcia — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, Ratings.MD, Listen360: 4.6 to 5.0 out of 5 stars (individual providers) (Variable; ranging from a few to thousands of verified ratings for larger practices)

Patients praise

  • Thoroughness and expertise of physicians
  • Compassionate and attentive bedside manner
  • Ease of appointment scheduling and lab work efficiency (in select practices)
  • Professional and welcoming staff (in highly rated practices)
  • Well-organized office environments

Common complaints

  • Long wait times for appointments
  • Rude or unprofessional front desk/administrative staff
  • Issues with billing and insurance communication
  • Poor bedside manner and lack of communication from some providers
  • Perceived lack of thoroughness or dismissal of patient concerns

"Dr. Platte is incredibly thorough, actually listens to concerns, and never makes you feel rushed. It’s rare to find a practice that balances top-tier medical expertise with such genuine compassion and efficiency."

Ratings.MD patient review for Dr. Iulia Platte

"The doctor was downright rude the entire time. I told her about a procedure I had... and she proceeded to tell me I did not. She didn't even look at my records."

LocalityBiz patient review for UF Health Primary Care - MuraBella

"This Doctor has a terrible bedside manner and does not communicate with her patients. She always makes you wait (last visit was over 1 hour and 45 min) and lacks any people skills."

Vitals patient review for Dr. Lina Feaster

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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