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Do you require a referral for new patients?

A referral is required by our office for every new patient, even if your insurance plan does not require one.

Do you accept self-referrals?

We do not accept self-referred patients.

What imaging is required before scheduling?

MRI of the affected area performed within the last 6 months; the MRI on a disc and radiology report should be sent with the referral.

How is referral information transmitted?

Fax: 904-330-0418

What if I don’t have a referral?

Unfortunately, we cannot accept patients without a referral from a treating physician. Please speak with your primary care doctor or specialist about your symptoms, and they can determine if a referral to us is appropriate.

What if my MRI is older than 6 months?

We require a recent MRI because it allows us to provide the most accurate and effective care. If your MRI is older than 6 months, please speak with your physician about ordering updated imaging before sending a referral.

Can I call to schedule while waiting on my referral?

We are unable to schedule patients until we have received both your referral and recent MRI results. Once your information is reviewed, we will contact you to schedule.

What if my insurance does not require a referral?

Even if your insurance plan does not require a referral, our office does. Because we are a specialty practice, referrals help ensure we receive the necessary medical information from your treating physician so we can determine if your condition is one, we are best suited to treat. This process allows us to provide you with the highest level of care and avoid unnecessary visits.