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Clinic Type

Primary Care

Address

52 Tuscan Way Ste 203, Saint Augustine, FL 32092

Phone

(Unknown from provided text)

Email

careers@ascension.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Felipe Velazquez, DO's practice?

Video visits available; accepting new patients.

Is Felipe Velazquez, DO accepting new patients?

Yes, accepting new patients.

What services are available at Ascension St. Vincent's Primary Care - Murabella?

Primary care services; APRN noted; video visits available; contact number (904) 691-9010.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Adrian Long): 4.9/5 stars (282 ratings)
  • Ratings.MD (Dr. Robert Stapleton): 4.9/5 stars (638 ratings)
  • Ratings.MD (Baptist Primary Care - Murabella): 4.9/5 stars (7,764 ratings)
  • Ratings.MD (Dr. Benjamin Ernst): 4.9/5 stars (1,797 ratings)
  • Ratings.MD (Dr. Iulia Platte): 4.9/5 stars (1,345 ratings)

Patients praise

  • High overall patient satisfaction for specific practitioners, often rated 4.9/5 in verified surveys
  • Friendly, efficient, and professional office staff mentioned at several locations
  • Doctors who are described as thorough, good listeners, and easy to talk to
  • Clean and well-organized facilities
  • Convenience of scheduling, including online portals and timely responses

Common complaints

  • Reports of rude, unprofessional, or hostile office staff
  • Difficulties with communication, such as unreturned phone calls and challenges scheduling appointments
  • Patients feeling rushed or ignored during consultations
  • Concerns regarding bedside manner, including condescension or lack of empathy
  • Reports of poor experiences with office policies, such as sudden patient discharge or strict limits on the number of issues addressed per visit

"Dr Long is the best! He's very knowledgeable, patient, easy to talk to, and takes time to listen to all of my concerns."

Healthgrades

"Dr. Platte is incredibly thorough, actually listens to concerns, and never makes you feel rushed. It’s rare to find a practice that balances top-tier medical expertise with such genuine compassion and efficiency."

Ratings.MD

"Dr. Zub was extremely argumentative, difficult to conversate with, lacked empathy, and came across as judge mental. He was very short, condescending, and had a belittling manner when he spoke."

Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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