St. Charles, Missouri Mental Health Clinic
Mental Health • Saint Charles, MO • 1 location in Saint Charles, MO locations
Clinic Type
Mental Health
Address
400 N 5th Street Suite 201 Saint Charles, MO 63301
Phone
1-636-238-2615
info@elliementalhealth.com
Opening Hours
Mon-Fri: 8 AM to 8 PM; Sat: 8 AM to 4 PM
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
Please call if your insurance is not listed as we have creative solutions to schedule clients whose insurance is not yet active or for those without insurance seeking flat rate options.
Self Pay, Sliding Scale Fee, Medicare/Medicaid accepted where applicable, Insurance billing where available, Insured plans listed above
Languages Spoken
Current Offers
New patient special — Not listed
FAQs
What services are offered?
Mental health therapy services including individual, family, and couples counseling, available in person or online.
What are the clinic hours?
Clinic Hours: Mon-Fri 8 AM to 8 PM; Sat 8 AM to 4 PM.
Where is the St. Charles location?
400 N 5th Street Suite 201 Saint Charles, MO 63301.
What insurance plans are accepted?
We accept a wide range of insurance plans including Aetna, Ambetter, Anthem/Blue Cross Blue Shield, Behavioral Health Systems, Blue Cross Blue Shield, Carelon/Beacon, Cigna/Evernorth, Healthy Blue, Home State Health, Medicare & Select Commercial Managed Medicare Plans (UHC, BCBS, Aetna, Cigna, & Wellcare By Allwell), Mercy Managed Behavioral Health (Select Providers), Missouri Medicaid & Select Commercial Managed Medicaid Plans (UHC Community/Optum Medicaid, Home State Health, Healthy Blue, Show Me Healthy Kids), as well as Self Pay and Sliding Scale Fee options.
Is telehealth available?
Telehealth availability not specified.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Ellie Mental Health): 4.5/5 (17)
- Birdeye (CenterPointe Hospital): 2.0/5 (390)
- Birdeye (St Charles Psychiatric Associates - Brentwood office): 5/5 (7)
Patients praise
- Compassionate and professional clinicians who are helpful in improving quality of life
- Welcoming and calm office environments
- Effectiveness of specific therapy modalities such as hypnotherapy
- Ease of access for some patients when office communication is working correctly
Common complaints
- Difficulty communicating with office staff and reaching providers via phone or portal
- Long wait times for appointments and responses regarding medication refills
- Negative experiences with billing and insurance handling
- Allegations of unprofessional or dismissive behavior by some support staff and clinicians
- Concerns regarding facility cleanliness and quality of care in inpatient settings
"This office has no idea why and is refusing to get a supervisor or another doctor to prescribe me my medication. It is NOT okay to force somebody to quit their medication, cold turkey like this."
— Alpha Allied Mental Health Services LLC patient review"While I love the Dr’s here I will be proceeding with a lawsuit against this place for negligence... Horrible experiences with the staff!"
— St Charles Psychiatric Associates & Midwest Research Group patient review"The facility is dirty and medications were not given in a timely manner. The vast majority were unprofessional using profanity and showing no compassion."
— CenterPointe Hospital patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Charles Counseling Associates | Mental Health Providers — Dec 3, 2025
- COMPREHENSIVE MENTAL HEALTH SERVICES - Yelp - Yelp — Jul 6, 2026
- Rachel Wagster, PMHNP-BC | St. Charles Psychiatric Associates — Jul 29, 2025
- St. Charles County VA Clinic | VA St Louis Health Care - VA.gov — Feb 4, 2026
- Jun 13 | Changes Therapeutic Services Announces Grand Opening of New St. Charles Location | St. Charles, MO Patch — May 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Saint Charles
CenterPointe Hospital is a private, 150-bed psychiatric and addiction treatment center based in St. Charles, Missouri. It serves adults and senior adults with inpatient and outpatient programs at the St. Charles campus, plus outpatient services across the Midwest. The Addiction Treatment Center offers private residential programs with partial hospitalization, intensive outpatient, and medication-assisted recovery. The hospital operates within the Hospitals and Health Care industry, with multiple locations (8 offices in Missouri) and services spanning mental health treatment for adults, seniors, and adolescents, as well as substance use treatment. Key contact: arinfo@cphmo.net; main phone numbers: (866) 924-2522 or 1-800-345-5407.
St. Charles Psychiatric Associates is a small private medical practice focused on mental health in the St. Charles/Weldon Spring area of Missouri. They operate 3 offices at the Weldon Spring Parkway address, serving the Saint Charles region. The practice employs 2 people and appears to offer psychiatric/medical mental health services, with links suggesting standard professional affiliations. If you’re seeking local psychiatric care in Saint Charles, this practice is a nearby option, but you may want to contact them directly to confirm services, providers, and availability.
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