St. Charles Neurosurgery Clinic | Zumbehl Rd - Mercy
Neurology • Saint Charles, MO
Clinic Type
Neurology
Address
1820 Zumbehl Road, Suite 120, St. Charles, MO 63303
Phone
(314)251-6364
bethany.pope@mercy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
round-the-clock trauma and neurological care
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (general Mercy location reviews): 2.6 out of 5 stars (14 reviews)
Patients praise
- Professional and caring medical providers (specifically noted Nurse Practitioners)
- Smooth clinical visit experience once seen by staff
Common complaints
- Rudeness of front desk staff
- Perceived lack of customer service/manners
- Frustration with staff accessibility/communication
"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly. Ms. Hecht really shows that she cares and I am happy to have her as my provider."
— Birdeye review of Mercy location in St. Charles"Front desk receptionist very rude."
— Birdeye review of Mercy location in St. CharlesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More neurology clinics in Saint Charles
SSM Health is a Catholic, nonprofit integrated health system serving the Midwest, including Missouri. For Neurosciences in St. Charles, MO, SSM Health Saint Charles (part of SSM Health) provides comprehensive brain and nervous system care through its hospitals and affiliated neuroscience specialists. While specific Saint Charles neurology details aren’t listed in the provided content, SSM Health offers services across primary care, urgent care, and hospital-based neuroscience departments within its Missouri footprint. For exact neurology services, providers, and Saint Charles appointment options, check the SSM Health Saint Charles location page or contact the system’s Missouri Neuroscience/Neurology teams.
BJC Medical Group Neurology Associates at St. Charles is part of BJC HealthCare, a nonprofit health system based in St. Louis, Missouri. The group provides neurology specialty care within the St. Charles area as part of BJC’s broad network, which includes Barnes-Jewish Hospital and St. Louis Children’s Hospital. BJC HealthCare merged with Saint Luke’s Health System in 2024 to form BJC Health System, and it operates across multiple hospitals and care settings, offering primary, virtual, and emergency services. For neurology-specific care in St. Charles, you’d contact BJC Neurology within the St. Charles area network.
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