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Clinic Type

Outpatient Surgery

Address

Phone

636-498-7800

Email

community.benefits@ssmhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz and various hospital testimonial pages: Varies significantly, ranging from 1-star to 5-star reviews across different facilities with similar names in St. Charles, MO and St. Charles, IL. (Multiple individual reviews exist on third-party listing sites; no singular aggregate score found for all locations.)

Patients praise

  • Highly compassionate and caring nursing and surgical staff
  • Professional and excellent care reported by many patients
  • State-of-the-art facilities with advanced technology for improved patient safety and comfort
  • Convenience of having multiple service levels in one accessible location

Common complaints

  • Issues with communication, including late notification and lack of follow-up on billing disputes
  • Reports of misleading information regarding surgical necessity and costs
  • Concerns about customer service, staff behavior, and perceived rudeness
  • Policies restricting family members from accompanying patients beyond the waiting room

"Staff was beyond excellent. Never been treated so well."

Patient review of Surgery Center At St Jseph Med

"WORST CUSTOMER SERVICE/EMPLOYEES EVER!!!! Incompetent supervisor wouldn't even solve the issue!!"

Patient review of St. Charles Surgery Center (MO)

"In this place, the doctors and nurses are all truly amazing! The work they do and the way they treat patients is as if you are the only patient."

Patient testimonial of St. Charles Surgical Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More outpatient surgery clinics in Saint Charles

Saint Charles, MO·Outpatient Surgery

Summary: - The Leapfrog Group provides ratings and safety benchmarks for US hospitals and ambulatory centers, including surgical facilities. - On Leapfrog, Saint Charles Surgery Center (often listed under Saint Charles or similar affiliates) would appear with its patient safety, quality, and transparency metrics used by Leapfrog to rate facilities. - Leapfrog focuses on areas like hospital safety grades, patient safety events, and overall quality measures, which may include Antibiotic stewardship, hand hygiene, and complication rates, depending on the facility’s submitted data. - The provided Leapfrog page shows general ratings structure (e.g., overall ratings and category scores such as safety, workforce, and patient experience) rather than a specific Saint Charles Surgery Center rating in the excerpt. - For the exact Saint Charles Surgery Center rating, visit Leapfrog’s facility search or the Saint Charles location page on LeapfrogGroup.org to view the current safety grade, performance metrics, and any recent updates.

VerifiedOnline bookingSince 2000
Saint Charles, MO·Outpatient Surgery

St. Charles Surgery Center is a private ophthalmology medical practice based in Saint Charles, Missouri, with 3 offices in the area. It specializes in cataracts, corneal diseases, glaucoma, and cosmetic eye procedures, emphasizing world-class patient care and the latest technology. Key details: - Location: Saint Charles, MO (headquarters) with three U.S. offices including the main address on Harry S Truman Blvd - Industry: Medical Practices; Ophthalmology - Services: Cataract treatment, corneal disease care, glaucoma management, cosmetic eye procedures - Contact: (636) 757-1970; vreemd emails: jstevens@stcharlessurgerycenter.com - Financials: Revenue approx. $1–$5 million; small workforce (about 3 employees reported) - Website: stcharlessurgerycenter.com Notes: The site has modest traffic (roughly 804 monthly visits) and a single user review with a high overall rating.

VerifiedOnline booking

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