Bend Rheumatology Clinic - St. Charles Health System
Rheumatology • Saint Charles, MO • Since 1918
About
Summary: St. Charles Health System (SCHS) is a private, non-profit health care network based in Bend, Oregon, operating four medical centers in Central Oregon (Bend, Redmond, Madras, Prineville) and employing over 3,000 people. It is the region’s largest employer and provides comprehensive health services through its hospitals and clinics, including locations in Bend (multiple addresses listed). If you’re seeking Bend rheumatology care within SCHS, you would access rheumatology services through SCHS facilities in Bend or its associated clinics, as part of the St. Charles network.
Clinic Type
Rheumatology
Address
2600 Northeast Neff Road Bend, OR 97701
Phone
(541) 706-7735
financialassistance@stcharleshealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Please note: This is a cashless clinic. Credit card, debit card, personal check, cashier check and money orders are accepted.
Cashless clinic payments, Credit card, Debit card, Personal check, Cashier check, Money orders
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com for Dr. Heather Hansen-Dispenza: 4.1 out of 5 stars (based on 19 ratings) for Dr. Heather Hansen-Dispenza (19 ratings)
- U.S. News & World Report for St. Charles Medical Center-Bend: 4 out of 5 stars for Patient Experience Score
- Healthgrades for St. Charles Health System group practice: 1 out of 5 stars (1 review)
Patients praise
- compassionate and thorough care from providers, specifically mentioning Dr. Heather Hansen-Dispenza
- professional and helpful nursing staff and clinical teams for specific procedures like cardiac care or surgery
- improved access to infusion services with a dedicated outpatient clinic in Bend
Common complaints
- billing department issues, including lack of communication, unrecorded payments, and collections actions
- long wait times in the emergency department
- general dissatisfaction with administrative and communication processes at the health system level
"We had to visit 2 other local Rheumatologists before getting the right diagnosis from Dr Hansen. She is compassionate and really listens."
— Vitals.com review for Dr. Heather Hansen-Dispenza"The care was okay (4 stitches,) but their billing department is atrocious... No phone calls, bills, or follow-ups until I was contacted by a collections company."
— Healthgrades review for St. Charles Health SystemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Charles Restructures to Support Ongoing Growth - The Source - Bend, Oregon — Jun 23, 2026
- St. Charles Expands Cardiology Services to Meet Growing Demand - The Source - Bend, Oregon — Feb 6, 2026
- St. Charles Reaches Agreement to Remain In-Network with PacificSource - The Source - Bend, Oregon — Nov 14, 2025
- St. Charles cedes management of rehabilitation unit to Tennessee company; 12 employees impacted | The Bulletin — Jun 4, 2026
- St. Charles argues government owes it $6 million | The Bulletin — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Saint Charles
SSM Health is a nonprofit, Catholic health system serving the Midwest (Illinois, Missouri, Oklahoma, Wisconsin) with hospitals, primary/urgent care, pediatrics, and virtual services. Key points relevant to a rheumatology query at SSM Health Saint Charles (Kisker Road): - System: Fully integrated nonprofit health system with a focus on compassionate, patient-centered care. - Services: Hospitals, primary care, urgent care, outpatient and virtual care, home/hospice, pharmacy benefits, health insurance, and accountable care organization. - Network footprint: Large Midwest presence; headquarters in St. Louis, MO; operates across multiple states with extensive physician and provider networks. - Rheumatology-specific relevance: As part of a comprehensive health system, rheumatology services would be available through SSM Health’s hospitals/clinics in Missouri, including Saint Charles area facilities, with options for in-person and potentially virtual consultations. If you’re specifically seeking rheumatology care at SSM Health Saint Charles (Kisker Road), you may want to: - Contact SSM Health Saint Louis University Hospital-affiliated rheumatology services or local SSM Health clinics in the Saint Charles area to confirm specialty availability, appointment options, and insurance coverage. - Check for same-day or virtual appointment options and inquire about referral requirements.
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