St Joseph Mercy Hospital | Trinity Health Michigan
General Acute Care Hospital • Saint Joseph, MI
Clinic Type
General Acute Care Hospital
Address
5301 McAuley Dr
Phone
1-844-237-3627
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Phone & Address
5301 McAuley Dr Ypsilanti, MI 48197
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Trinity Health Ann Arbor): 4 out of 5 (Patient experience score) (Not explicitly stated (official US News summary data))
- Birdeye (Trinity Health Oakland Campus): 3.2 out of 5 (1,163)
- Vivian Health (Trinity Health St. Joseph Mercy Oakland): 3.5 out of 5 (19)
Patients praise
- Some positive feedback for individual care experiences, particularly in labor and delivery and specialized nursing care
- Instances of staff being described as knowledgeable, respectful, and compassionate
- Positive patient experience scores for doctor-patient communication and discharge planning in official surveys
Common complaints
- Complaints regarding long wait times, particularly in the emergency department
- Dissatisfaction with customer service and nursing staff interactions
- Concerns over hospital cleanliness (e.g., room/bathroom maintenance)
- Negative experiences with specific departments (e.g., orthopedics, cardiology, endocrinology)
- Perceptions of declining quality following organizational changes under Trinity Health
"Trinity Hospital is the most efficient and knowledgeable Hospital. The doctors are very kind and take time for you. The nurses are caring and exceed anyone's expectations."
— Birdeye review (Trinity Health Oakland Campus)"This place has simply become intolerable. There are WAY too many encounters and incidents to list, but we have had horrible experiences..."
— Yelp review (St. Joseph Mercy Ypsilanti)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Joseph Mercy Oakland Hospital - Motor City Electric — Aug 19, 2025
- Livingston/Brighton Total Hip and Total Knee Pre-operative Patient Education Class — Oct 1, 2025
- Phlebotomist, Trinity Health - Hiring May 2026 - Breakroom — Jul 27, 2025
- Mercy and JIPA Partnership - St. Joseph Mercy Hospital — Jul 26, 2025
- Trinity Health Southeast Michigan Hospitals Partner for Community Health Survey | Trinity Health Michigan — May 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More general acute care hospital clinics in Saint Joseph
Saint Joseph Health System (Indiana) is a nonprofit, faith-based regional hospital system based in Mishawaka, Indiana. Founded in 1882, it operates four offices in the Michiana area and is part of Trinity Health. The system provides medical services with online scheduling, career opportunities, and advanced medical technology. Key facts: nonprofit/Private ownership, headquarters in Mishawaka, 4 locations in the U.S., annual revenue around $12.6 million, about 504 employees. Also known as Saint Joseph Health System (Indiana), Saint Joseph Regional Medical Center. Contact: main lines listed on their site.
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