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Mosaic Life Care, a nonprofit health system based in Saint Joseph, MO, offers general surgical services across northwest Missouri. As a Mayo Clinic Care Network member, they provide physician-led, patient-centered care with advanced technology. Main sites include Mosaic Life Care Hospital in St. Joseph and additional clinics across the region. They employ over 5,000 caregivers and serve roughly 270,000 people in 35 counties. For general surgery needs in St. Joseph, Mosaic Life Care is a primary local option and part of a broader network of outpatient and acute care services. Contact: contact@mymlc.com or (816) 271-6000.

Clinic Type

Surgery

Address

802 N. Riverside Road, Plaza 1, Suite G50, St. Joseph, MO 64507

Phone

816-671-4888

Email

joey.austin@mymlc.com

Opening Hours

Monday – Friday, 8 a.m. – 4:30 p.m.

Services Offered

  • General Surgery

Team

  • Rafael Alvarez — MD, FACS, FASMBS
  • Stacie Fisher-Biller — FNP
  • Khang Le — MD
  • William Long — MD
  • Mandalyn Mills — DO

Insurance & Payment

Languages Spoken

FAQs

How are star ratings calculated?

star ratings calculated based on patient survey data

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mosaic Life Care website (General Surgery): 4.9/5 (281 reviews (based on internal patient surveys))
  • Rehab.com: 2.41/5 (60 reviews)
  • Healthgrades: 62% of patients recommend the hospital (N/A)

Patients praise

  • High satisfaction scores reported for the general surgery department specifically
  • Appreciation for compassionate and professional care from many nurses and individual doctors
  • Some patients report positive surgical experiences with good recovery support

Common complaints

  • Complaints regarding long wait times and inefficiencies in the emergency department
  • Reports of perceived rude or uncaring staff behavior in some instances
  • Concerns about parking availability and valet parking requirements
  • Occasional reports of poor bedside manner from individual providers
  • Frustration with administrative processes and patient advocate responsiveness

"The service once you get to the doctor is good, and the nurses are friendly and caring. Now, before you get that part there is a ton of people waiting to be attended, and they move so slow, and they are so inefficient."

Rehab.com user review

"I was just at Mosaic the doctors were as good as any I have had anywhere and all the nurses on the 5th floor set a standard all hospitals should strive to meet"

Birdeye user review

"He had horrible bedside manner. Treated me like i was trash and judged me right from the start."

Healthgrades user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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