Mental Health Help - City of St. Louis
Behavioral Health • Saint Louis, MO
Clinic Type
Behavioral Health
Address
—
Phone
988
%20info@independencecenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (St. Louis Behavioral Medical Institute - Chesterfield Office): 2.2 out of 5 stars (48 reviews)
Patients praise
- Effective, supportive care from specific clinicians and case workers
- Positive outcomes from comprehensive, wrap-around service programs (e.g., Places for People, Independence Center)
- Success stories in stabilizing patients and connecting them to housing and community support
Common complaints
- Difficulties with appointment scheduling and overbooking
- Poor communication, including difficulty reaching office staff by phone
- Unreasonable or rigid cancellation policies and fees
- Negative staff interactions, including perceptions of unprofessional or uncaring attitudes
- High volume of mental health-related emergency room visits due to lack of access to long-term community care
"If you’re looking for mental health help, save yourself the headache and go elsewhere. With the exception of the ones I’ve mentioned, these people do not care for you like you think they do."
— LocalityBiz review of BJC Behavioral Health"I tried calling multiple times to reschedule my appointment but there is never anyone to pick up the phone at the front desk... This business is horrible. I want my $80 back."
— Birdeye review of St. Louis Behavioral Medical Institute"The absolute worst, most disrespectful and poorly organized medical facility I have seen in my entire life."
— LocalityBiz review of Mercy Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Archdiocese’s Mental Health Support site offers Catholic resources, pastoral guidance on mental health issues - St. Louis Review — May 14, 2026
- St. Louis CITY SC Expands Commitment to “Tackle the Struggle” with New Partnership with Missouri 988 | St. Louis SC — May 7, 2026
- Missouri entities promote mental health awareness month — May 5, 2026
- Overdose prevention funding restored to local organizations | FOX 2 — Jan 16, 2026
- Supporting those struggling with Mental Health | FOX 2 — Jul 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Saint Louis
St. Louis Behavioral Medicine Institute (SLBMI) is a private mental health care provider founded in 1995, based in St. Louis, MO. It operates five offices across the St. Louis area (including Chesterfield and the city of St. Louis) and offers evidence-based behavioral health treatment delivered by multidisciplinary teams. The institute emphasizes compassionate care, education for patients and professionals, and integration of current behavioral science knowledge. Key details: private ownership, publicly listed as active, about 35 employees, annual revenue around $14 million. Main contact: info@slbmi.com; phone numbers: 314-289-9411 or 1-314-534-0200. Locations include 1129 Macklind Ave, St. Louis, MO 63110 (HQ) and Chesterfield, MO office.
Summary for "Community Mental Health Centers | dmh.mo.gov Saint Louis" - The Missouri Department of Mental Health (DMH) is a government agency focused on crisis services, substance use and mental illness, developmental disabilities, addiction treatment, employment services, and mental health equity and inclusion. - Mission: prevention, treatment, and public understanding for Missourians with mental illnesses, developmental disabilities, and addictions. - Headquarters: Jefferson City, Missouri; founded 1974; 444 employees (as of the highlight) with ongoing growth. - Services: crisis assistance, addiction services, mental health supports, developmental disability services, and related employment resources. - Related to Saint Louis area: DMH posts recruiting events and positions at facilities such as the St. Louis Forensic Treatment Center; ongoing hiring and career opportunities in the St. Louis region and other locations. - Contact/values: Government administration agency centered on public health and mental health equity; main homepage: dmh.mo.gov (also listed as the Missouri Department of Mental Health). - Notable locations: 19 offices nationwide within Missouri, including St. Louis region facilities and the St. Louis Forensic Treatment Center. If you’re specifically looking for community mental health centers or services in Saint Louis provided by DMH, this page indicates DMH involvement in Saint Louis through hiring events and treatment centers like the St. Louis Forensic Treatment Center, and directs to the main DMH resources for more information on services and regional centers. For exact centers, programs, or eligibility in Saint Louis, visit dmh.mo.gov and search for Saint Louis or contact the department directly.
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