BayCare Medical Group Primary Care (St. Petersburg)
Primary Care • Saint Petersburg, FL • Since 1997
About
BayCare Medical Group Primary Care in St. Petersburg is part of BayCare Health System, a nonprofit healthcare network based in Clearwater, FL. BayCare operates 16 hospitals and numerous clinics across Tampa Bay and central Florida, employing about 7,777 people. The organization emphasizes primary and specialty care through its Medical Group, with opportunities for clinicians and staff (e.g., RN roles, neurologist opportunities, and inpatient/outpatient tech and coding roles). The BayCare system serves the region with a broad range of services and has a national footprint of offices and locations, including the St. Petersburg area where BayCare’s primary care teams and physicians operate.
Clinic Type
Primary Care
Address
560 Jackson St. N., Suite 302, Saint Petersburg, FL 33705
Phone
(727) 849-4063
finassist@baycare.org
Opening Hours
Monday-Friday, 8am-6pm
Telehealth
Telehealth
Emergency Care
Emergency care available at related BayCare locations
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the Integrated Care program?
The philosophy involves using behavioral interventions for a wide range of behavioral health conditions and integrating behavioral health services within the primary care environment.
If you or someone you know needs assistance, please call (866) 762-1743.
This is the general help line provided by BayCare Behavioral Health for assistance.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baywalk location): 3 out of 5 stars (66 reviews)
- Birdeye (St. Anthony's location): 2 out of 5 stars (8 reviews (St. Anthony's location))
Patients praise
- Highly positive feedback for individual physicians and medical providers
- Providers described as thorough, compassionate, and good listeners
- Efficient and seamless experiences for some patients
- Friendly and helpful experiences with specific front-desk or nursing staff
Common complaints
- Difficulty with medication refills and pharmacy communication
- Poor communication and unresponsiveness from office staff
- Long hold times and issues with phone systems
- Reports of rude, dismissive, or unprofessional customer service
- Frustration with scheduling and administrative processes
"The care is fine, but communication is not. I’ve waited three weeks and multiple calls for one medication."
— Patient review via LocalityBiz"Everyone was very nice and welcoming, from the front desk people to the nurse to the nurse practitioner. I was seen at my appointment time (no waiting) and I really felt like the nurse practitioner took her time asking me questions."
— Patient review via Birdeye"The doctors are constantly out of the office on vacation or leave, the receptionists ... have the worst attitudes and customer etiquette. My entire family has had issues with this office and cannot get a hold of ANYONE."
— Patient review via LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shilpa D'Cunha, MD - Internal Medicine Physician in New Port Richey, FL — May 14, 2026
- Bayfront Health Primary Care Clinic at Crossroads, St. Pete - Interstruct — Mar 26, 2026
- AnswersMD Welcomes Board-Certified Family Medicine Physician Ellen Howard, MD, MPH, to Its St. Petersburg Team — Apr 24, 2026
- Lauren K. Adams, PA-C - Physician Assistant in St Petersburg, FL — May 14, 2026
- Dr. Luis F. Ycaza, DO - Internal Medicine Physician in Boca Raton, FL — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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