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Clinic Type

Internal Medicine

Address

711 Veterans Memorial Parkway, Suite 300,

Phone

636-669-2350

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Offers Telehealth

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (Dr. Sharon Grass): 3.7 (3 ratings)
  • Healthgrades (Dr. Deniane John): 5.0 (not shown in snippet (reviews present))
  • LocalityBiz (Pointe Basse Family Health Care): multiple star ratings shown (e.g., ★☆☆☆☆, ★★★★★, ★★★★☆) (at least 5 reviews shown in snippet)

Patients praise

  • Some primary care providers show high recommendation/rating (e.g., Healthgrades listing for Dr. Deniane John).
  • Some patients report positive clinic experience elements such as friendly staff and on-time start (Pointe Basse review snippet).

Common complaints

  • Low ratings reported for at least one family physician (Vitals: Dr. Sharon Grass rated 3.7 with 3 ratings).
  • Patient complaints at a local clinic include trouble getting medications, billing/coding issues, difficulty reaching staff/phone lines, long waits, and rude staff or perceived decline in care quality (Pointe Basse review snippet).

"“Switching to this clinic was an awful decision. I’ve had the hardest time getting multiple medications since switching to them…”"

localitybiz.com review (Pointe Basse Family Health Care)

"“I received a huge bill from the lab due to their incompetence with coding…”"

localitybiz.com review (Pointe Basse Family Health Care)

"“Check in was easy & efficient… waiting area is spacious… The staff are friendly & welcoming… all in all, a pleasant experience…”"

localitybiz.com review (Pointe Basse Family Health Care)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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