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Addiction Medicine • Salem, MA
About
Salem Hospital, located north of Boston in Salem, Massachusetts, operates an addiction consult service that provides specialized treatment for patients with addiction to drugs or alcohol. The service, launched in 2020, includes addiction medicine clinicians, case managers, and recovery coaches who work with hospitalized patients to prescribe medications like buprenorphine and methadone, coordinate ongoing outpatient care, and help patients navigate treatment options before discharge.
Clinic Type
Addiction Medicine
Address
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Phone
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accessibility@npr.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.4 to 3.5 stars out of 5 across aggregate platforms (1,472 reviews on Birdeye)
- US News Best Hospitals: 3 out of 5 for patient experience score
Patients praise
- many positive experiences with medical care and nurses
- good patient experience scores with a high percentage of patients willing to recommend the hospital
- efficient and helpful service in some departments like Urgent Care or surgery
- strong institutional mission and stable medical team
Common complaints
- rude or disrespectful staff interactions
- long wait times for emergency or urgent care services
- perceived lack of compassion or apathy from medical providers
- difficulties with hospital admission or appointment scheduling/cancellations
- concerns about security screening procedures like metal detectors
- dissatisfaction with hospital meals or general in-hospital experience
"I don’t like writing a bad review when most of my experiences with Salem Hospital have been positive, however it’s the poor experiences that drag my entire opinion of this hospital down to one star."
— Birdeye user review"Huge thank you to the staff and providers at Salem Health Urgent Care for getting me in same day and helping bridge my medications after a cross-country move."
— LocalityBiz user review"Salem Hospital ranks as one of the most miserable experiences aside from my son's illness. They can't even manage to get one meal order correct."
— Reddit user commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Salem Hospital — Jul 30, 2025
- Katherine Hoda, M.D. - Salem Gastro — Oct 26, 2025
- Caring for McMinnville - Spotlight on Emergency Medicine — Oct 28, 2025
- Salem Health Urgent Care 1002 Bellevue St SE — Jul 25, 2025
- Dr. Neha R. Naik-Desai, MD - Internal Medicine Physician in Salem, OR — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More addiction medicine clinics in Salem
Clover Behavioral Health is a privately held mental health care provider serving the Boston Metro Area, including outpatient and day treatment programs with a focus on addiction and dual-diagnosis care. They treat anxiety, depression, bipolar disorder, PTSD/trauma, OCD, panic, borderline personality disorder, mood disorders, grief, ADD/ADHD, and self-harm. Headquartered in Chelmsford, MA, they emphasize compassionate, recovery-oriented services and offer outpatient/inpatient-equivalent day treatment options. Contact: (978) 216-7765. Website: cloverbehavioralhealth.com.
Community Resource Center in Salem, Illinois provides substance use disorder treatment, mental health treatment, and co-occurring disorders treatment at 315 Westgate Street. The facility offers outpatient care, aftercare, and halfway house services with treatment modalities including individual psychotherapy, cognitive behavioral therapy, family counseling, and telemedicine. The center accepts most private insurance, Medicare, Medicaid, TRICARE, and offers sliding fee scale options based on income.
Salem Hospital Bridge Clinic in Salem, MA provides substance use disorder treatment including medication, individual counseling, behavioral therapy, recovery coaching, peer support, and harm reduction education. The clinic offers walk-in and appointment-based services Monday through Friday, with a mission to provide equitable, compassionate care in a non-judgmental space.
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