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About

Salem Audiology Clinic is a private hearing health provider based in Salem, Oregon, with four offices in the area. They offer comprehensive audiology services including hearing tests, hearing aids, batteries, ear protection, ear wax removal, and repair services, plus tinnitus treatment. The clinic focuses on helping people manage hearing loss to live fully. Key details: 8 employees, annual revenue around $4.2M, director of marketing is Devon Grogans, and contact options include multiple phone numbers and emails (appointments@salemaudiologyclinic.com, info@salemaudiologyclinic.com). Website: salemaudiologyclinic.com. Top services: hearing tests, hearing aids, custom protection, repairs, and related accessories.

Clinic Type

Audiology

Address

3857 Wolverine St Ne # 16c, Salem, Oregon 97305-4270, US

Phone

(503) 967-7718

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://salemaudiologyclinic.com/services/telehealth/

Services Offered

  • telehealth
  • diagnostic audiologic evaluation
  • hearing aid evaluation
  • hearing aid fitting
  • industrial audiology
  • real-ear measurements
  • service repair

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregating Google, Foursquare, Citysearch): 4.9/5 stars (574 reviews (aggregate))
  • HealthyHearing: 4.64/5 stars (11 reviews)
  • Facebook: 90% recommend (40 reviews)

Patients praise

  • Professional, knowledgeable, and experienced audiologists and staff
  • Friendly, welcoming, and patient-centered environment
  • Thorough and detailed hearing assessments and explanations
  • High quality of service with personalized treatment plans
  • No-pressure sales approach for hearing aid options

Common complaints

  • Occasional reports of administrative delays or difficulty with follow-up appointments
  • Instances of poor communication regarding device repairs or parts ordering
  • Some patients report long wait times for repairs or incorrect parts being received

"Dr. Frink tested and then reviewed my options. Only 1 of 3 involved purchasing aids from them. Absolutely no sales push. Excellent."

HealthyHearing patient review

"Christiana at Salem Audiology Clinic... is amazing. No one likes hearing loss, but she made it easy to go through testing and the chosing of hearing aids."

Birdeye patient review (Peggy S.)

"It's been 5 months my dad has been without hearing aids. He keeps getting the runaround of what's going on. This is unacceptable and we will be looking for a new audiology clinic."

HealthyHearing patient review (negative experience)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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