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About

Summary: - The National Association of Free Clinics (NAFC) is a nonprofit organization dedicated to supporting medically underserved people in the U.S. and the 1,200+ Free and Charitable Clinics that serve them. - Core activities include funding, education/training, advocacy, setting standards, and disaster relief. NAFC also operates as a national voice for affordable, quality health care and volunteer/community involvement. - Key facts: Founded in 2001, headquartered in Alexandria, VA; revenue around $7 million; 10 employees (organization-wide). It focuses exclusively on issues affecting the medically underserved. - To find a clinic: The NAFC serves as a national resource for free/charitable clinics; you can contact them via info@nafcclinics.org or call (703) 647-7427. For location-specific clinics (e.g., Salem), use the NAFC’s member clinics directory or contact their team to locate a nearby free/charitable clinic. Notes: - The page emphasizes overall NAFC mission and national network rather than listing individual clinic locations. For a Salem-area clinic, use the NAFC contact options to obtain the closest affiliated clinic.

Clinic Type

Free Clinics

Address

1800 Diagonal Road, Alexandria, VA 22314, US

Phone

(703) 647-7427

Email

info@nafcclinics.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Find a Clinic | National Association of Free & Charitable Clinics

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.2/5 stars (54 reviews)
  • Yahoo Local: 2.0/5 stars (122 reviews (Note: This rating applies to the for-profit 'Salem Clinic', not the nonprofit 'Salem Free Clinics'))

Patients praise

  • Compassionate and kind staff and volunteers
  • High-quality, free care for the uninsured and low-income populations
  • Significant community impact and support for vulnerable residents
  • Helpful dental and counseling services

Common complaints

  • Poor customer service interactions
  • Long wait times for appointments and care delays
  • Issues with billing and insurance handling (at the unrelated, similarly named 'Salem Clinic')
  • Reported disorganization by administrative staff

"When I heard about Salem Free Clinics and their dental clinic that provides services for free, I actually didn’t believe it... When Judi said it was free, I started to cry, because I couldn’t believe it. It really is free."

— Salem Free Clinics patient testimonial

"The staff at this clinic have been the most incompetent I have ever encountered. The operator and referral team do not seem to understand the difference between specialties."

— Patient review for the for-profit 'Salem Clinic'

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Salem, NH·Free Clinics

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