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Clinic Type

Gastroenterology

Address

—

Phone

(844) 706-8773

Email

PARA.HCARecordsRequestRIC@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (LewisGale Physicians Gastroenterology): 4.5/5 (213 reviews) (213)
  • Healthgrades (Dr. Joseph Nelson III): 4.9/5 (37 reviews) (37)
  • WebMD (Dr. Joseph Nelson): 4.5/5 (47 ratings) (47)
  • PissedConsumer (LewisGale Medical Center): 1.6/5 (22 reviews) (22)

Patients praise

  • Competent and knowledgeable medical professionals
  • Appreciation for bedside manner of specific doctors
  • Compassionate and courteous nursing staff
  • Efficient clinical processes when not impacted by administrative issues

Common complaints

  • Administrative inefficiencies and long wait times
  • Communication barriers and difficulties reaching the practice by phone
  • Concerns regarding billing practices and costs
  • Perceived lack of empathy or feeling unheard during consultations
  • Occasional reports of rude staff or poor service attitude

"When I first entered this practice, I really thought I was gonna die and Dr. Shannon Snyder and her nurse. Allison has helped me so much and I appreciate it greatly my symptoms have improved and in fact, I’m going back to work today."

— Birdeye Reviewer

"He may run a little late from time to time because he always spends as much time as needed with his patients - never in a rush to move you along."

— Healthgrades Reviewer (regarding Dr. Joseph Nelson III)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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LewisGale Physicians Gastroenterology is part of the LewisGale Physicians medical group based in Salem, Virginia. The group operates 27 offices across the United States (primarily in Southwestern Virginia, Roanoke Valley area), offering gastroenterology services among its broader specialties. The practice is part of a private, active medical group with multiple locations and contact numbers available for patient inquiries. Notable recent activity includes involvement in Colon Cancer Awareness Month events by the Gastroenterology team to promote colon health and early detection. For specific gastroenterology providers, appointment details, or local office locations in or near Salem, check the Salem-area listings on the official site or call the clinic numbers.

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