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About

Charter Health PC is a private medical practice in the Greater Boston area, founded in 2016 and headquartered in Salem, MA. It operates as an affiliate of Mass General Brigham’s Community Physicians and focuses on primary care, women’s health, and behavioral health, with services in addiction medicine and hospital/nursing home care. The practice currently has 6 employees and serves communities including Salem, Lynn, Peabody, Beverly, Danvers, and surrounding areas. Offices are located at 55 Highland Avenue, Suite 304, Salem, MA 01970, with two Massachusetts-based locations.

Clinic Type

Geriatric Medicine

Address

55 Highland Avenue, Suite 304, Salem, Massachusetts 01970, US

Phone

978-354-4611

Email

charterhealthpc2@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary Care
  • Geriatric Medicine
  • Adult Primary Care (18+)
  • In-office and telehealth
  • Women’s Health
  • Behavioral Health

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.78 out of 5 stars

Patients praise

  • professionalism in patient care
  • comprehensive medical services including primary care and women's health

Common complaints

  • concerns regarding focus on business metrics over patient wellbeing

"They are focused on the bottom line but not the patient's wellbeing."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Mass General Brigham - Salem Hospital is a nonprofit hospital in Salem, MA, part of the Mass General Brigham system. It employs about 768 staff and operates under the North Shore Physicians Group umbrella, with a focus on inpatient and outpatient hospital care. Key roles span nursing, orthopedics, mental health, wound care, and spiritual care, reflecting a comprehensive care model across medical, surgical, and behavioral health services. The organization is headquartered in Salem and maintains a presence in the broader North Shore health network (North Shore Medical Center/Group). Primary contact: +1 978-741-1200; email: contactnsmcweb@partners.org. Main location: Salem, MA 01970. For geriatrics-specific care, the hospital offerings likely include geriatric-focused inpatient and outpatient services within its medical/surgical and behavioral health departments, though explicit geriatric programs aren’t listed in the provided excerpt.

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