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Clinic Type

Infectious Disease

Address

1970 Roanoke Boulevard, Salem, VA 24153-6404

Phone

988

Email

katelyn.peters@va.gov

Opening Hours

Sun: 24/7

Telehealth

Virtual visits may be available

Services Offered

Insurance & Payment

Languages Spoken

FAQs

What infectious diseases do you test for?

We test for, evaluate, and treat many infectious diseases including hepatitis C, HIV/AIDS, tuberculosis, and other infectious diseases.

What services are provided for infectious diseases?

Testing and screening for hepatitis C, HIV/AIDS, tuberculosis, and other infectious diseases; prevention strategies and treatment; compassionate care and counseling for people living with infectious diseases.

Can I visit the Infectious Disease clinic virtually?

Virtual visits may be available.

Is a referral required to schedule an appointment?

If a referral is required, you’ll need to contact your primary care provider first.

How do I schedule, reschedule, or cancel an appointment?

Contact us to schedule, reschedule, or cancel your appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MedicalRecords.com/TrustReviewers.com: 4.2/5 stars (133 reviews)
  • Momentary Labs (CMS HCAHPS data): 5/5 stars (397 patient surveys)
  • CMS (2026 rating): 4/5 stars

Patients praise

  • high satisfaction with nursing and doctor communication
  • recognized by CMS for quality care measures like mortality and timely treatment
  • many veterans report feeling treated like family
  • clean and quiet facility environment reported by many patients

Common complaints

  • difficulties scheduling or contacting orthopedic clinic
  • concerns about mental health and psychiatric department staff responsiveness
  • reports of poor patient comfort in ER (lack of supportive seating)
  • frustrations regarding administrative/benefits communication

"At Salem you are treated like a member of their family."

Patient review on TrustReviewers.com

"I have come across some really great people that work and volunteer there, for sure! At the same time, the psych dept could use some work!"

Patient review on MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The Carilion Clinic is a nonprofit integrated health care system based in Roanoke, Virginia, operating seven hospitals in western Virginia, plus physician practices, pharmacies, and wellness services. It partners with Virginia Tech on the Virginia Tech Carilion School of Medicine and Research Institute. The organization employs about 13,200+ people and serves 70+ specialties across 225 sites, making it the Roanoke Valley’s largest employer. For infectious disease-specific needs in Salem, Carilion Clinic would typically route through its infectious disease department or the Virginia Tech Carilion School of Medicine affiliated infectious disease services at nearby Roanoke-area facilities. If you’re seeking an infectious disease clinician or clinic location near Salem, contact Carilion Clinic directly or check their physician directory for an ID specialist in that region.

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LewisGale Physicians is a private medical group based in Salem, Virginia, operating across 27 offices in the United States (primarily Virginia). It provides multi-specialty care including family practice, cardiology, orthopedics, surgery, and OB/GYN, under the HCA Healthcare umbrella. The group employs about 38 people and generates roughly $15.9 million in annual revenue. For infectious diseases specifically in Salem, the provided page highlights general specialties and listed physicians but does not specify an infectious diseases department or specialists in Salem. If you need Infectious Diseases at LewisGale Physicians in Salem, you may want to contact their Salem locations or main phone lines to confirm current ID specialists or referrals. Main contact numbers include several listed: (540) 382-6148, (540) 626-4343, (540) 444-4020, (877) 242-2362, 1-540-977-0900, and 1-540-776-4000.

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