
SSM Health Medical Group
Internal Medicine • Salem, IL • Since 1872
About
SSM Health Medical Group Salem is part of the nonprofit SSM Health system, a Catholic, not-for-profit health network serving communities in the Midwest. SSM Health operates hospitals, physician offices, outpatient and virtual care, home hospice, and related services across Illinois, Missouri, Oklahoma, and Wisconsin, with a large workforce and integrated care approach. While the extracted highlights do not list a Salem-specific facility, SSM Health’s physician group and care delivery network include primary care and specialty services through its broad SSM Health footprint. For Salem-specific details (addresses, providers, and services), please consult the SSM Health Salem location page or contact the system directly.
Clinic Type
Internal Medicine
Address
West Whittaker Street, Salem, IL
Phone
618-548-3740
community.benefits@ssmhealth.com
Opening Hours
7:00 am - 6:00 pm
Telehealth
SSM Health Express Virtual Care available
Services Offered
Team
Insurance & Payment
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As a National Health Service Corps site, this practice serves all patients regardless of their ability to pay. Discounts for essential services are offered based on family size and income.
Languages Spoken
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FAQs
What services does SSM Health Medical Group Salem offer?
Primary care, Pediatrics, Wellness exams, Vaccinations, Chronic disease management.
What are the clinic hours?
7:00 am - 6:00 pm most days; 7:00 am - 5:00 pm on some days (as listed in sections of the page).
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health Medical Group (Salem, IL) - getcare.ssmhealth.com: 4.9 out of 5 (118 ratings) (118)
- SSM Health Medical Group (Salem, IL) - getcare.ssmhealth.com: 4.8 out of 5 (161 ratings) (161)
- Mary Piper, APRN-CNP (Salem, IL) - getcare.ssmhealth.com: 4.9 out of 5 (35 reviews shown) (35)
- Mahvish Zahoor, MD (Salem, IL) - getcare.ssmhealth.com: 4.8 out of 5
- SSM Health Medical Group (aggregate) - Ratings.MD: not specified in snippet (983 Ratings; 35 Comments)
Patients praise
- Providers are described as compassionate, attentive, and experienced
- Patients mention clinicians listen to concerns and explain options clearly
- Many reviewers express trust/confidence in treatment plans and clinical knowledge
Common complaints
- Some administrative or communication experiences are described as mixed/negative
- Reports of rude/condescending receptionists
- Mentions of long delays in responses/waiting time that frustrate patients
- Some patients note concerns about trust due to conflicting recommendations
"“Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care.”"
— ratings.md profile for “SSM Health Medical Group”"“Many users appreciate the friendly and accommodating staff… However, experiences can vary, particularly regarding communication and administrative processes.”"
— wheree.com page for “SSM HEALTH MEDICAL GROUP” (updated June 2026)"“Waiting time: There are mentions of significant delays in response times from medical staff…”"
— wheree.com page for “SSM HEALTH MEDICAL GROUP” (updated June 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Women's Health Services: Caring for Women - SSM Health — Jul 3, 2026
- SSM Health Medical Group welcomes Kathy Norman, MSN, RN, FNP-C | SSM Health — Dec 1, 2025
- Find a Doctor - SSM Health — Jul 10, 2026
- Yugandhar Kandimalla, MD - Salem, IL - SSM Health — Oct 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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