
Northwest Human Services
Mental Health • Salem, OR • Since 1970 • Multiple locations (West Salem Mental Health inside West Salem Clinic; Total Health Community Clinic) locations
About
Northwest Human Services (Salem) offers integrated mental health and medical care in Salem, Oregon, with a focus on underserved communities. Key points: - Services: Mental health services, psychiatry, primary care, dental care, social services, and a 24/7 Crisis & Information Hotline (suicide intervention). Sliding-fee scales based on income; no one is turned away for inability to pay. - Programs: Integrated health and social services, homeless youth/adult programs (HOST, HOAP), case management, peer support, and basic needs assistance. - Access: Multiple locations in Salem and Monmouth, OR; 9 offices nationwide presence reported, with the Salem HQ at 681 Center Street NE, Salem, OR. - Eligibility and target: Serves underserved, low-income families, uninsured individuals, the homeless, and migrant workers; aims to be a safety net for health care and social services. - Organization details: Nonprofit, founded 1970, headquartered in Salem, OR, private ownership, about 80 employees. Contact: info@nwhumanservices.org; phone 503-588-5828.
Clinic Type
Mental Health
Address
West Salem Mental Health: 1233 Edgewater St NW, Salem, OR 97304; Total Health Community Clinic: 180 Atwater St N, Monmouth, OR 97361
Phone
503.378.7526
connectionprogram@nwhumanservices.org
Opening Hours
West Salem Mental Health Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.; Total Health Community Clinic Hours: Monday – Friday 7:00 a.m. – 6:00 p.m.
Telehealth
Not specified in text
Emergency Care
Emergency assistance information provided via Emergency Assistance page (not detailed here)
Services Offered
Team
Insurance & Payment
Not all accepted insurances are listed. Please contact your insurance company to verify if your plan is accepted at our offices.
Not specified in text
Languages Spoken
FAQs
What services are offered at the West Salem Mental Health clinic?
Individual, family, and group counseling; Case management; Psychiatric medication management; Assessment and diagnosis; Psychiatric evaluations; Prescriptions and medication assistance.
Is interpreter services available?
Interpreter services including American Sign Language.
Are services available in ASL or other languages?
Yes—Individual, family, and group counseling in ASL or English; videophone for counseling sessions.
Who does NWHS Connections Program serve?
Deaf, Deafblind, and Hard-of-Hearing residents of Marion and Polk Counties and surrounding areas.
Is there any no-cost service option?
Connection offers services at no charge to Deaf, Deafblind, and Hard-of-Hearing clients who have been victims of crime.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google and Facebook): 2.8 out of 5 stars (170 reviews)
- Facebook: 62% recommend (20 reviews)
Patients praise
- integrated care model under one roof (medical, dental, mental health)
- commitment to trauma-informed and compassionate service delivery
- sliding fee scale ensures care is accessible regardless of ability to pay
- individualized care plans coordinated by diverse professional teams
Common complaints
- reports of rude or unhelpful staff interactions
- difficulties with medication management and perceived medical incompetence
- concerns regarding the intake process and discharge procedures
"Every person I’ve interacted with has been amazing, kind, and wonderful to work with. Thank you from the bottom of my heart."
— Official Northwest Human Services website testimonial"Just the overall service is trash! Staff are extremely rude and didn't seem to care about my intake process at all was worried about going on lunch"
— MapQuest review of Northwest Human ServicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northwest Human Services balances optimism, realism while preparing for influx of Medicaid patients - Salem Reporter — Dec 13, 2025
- A unique downtown medical clinic works to care for homeless patients’ long-term needs - Salem Reporter — Sep 22, 2025
- City leaders outline plan to expand police homeless service team, deploy mental health responders - Salem Reporter — Sep 20, 2025
- Working Together to Prevent Suicide Across Our Communities - InterCommunity Health Network CCO — May 8, 2026
- Salem REACH Team Shows Early Gains in First Month — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Salem
Salem is a Compass Health Network clinic in Salem, Missouri offering behavioral health services including counseling, psychiatry, and psychological assessment for children and adults. The clinic also provides substance use disorder treatment services for adolescents and adults on an open access basis.
Southeast Missouri Behavioral Health is a private non-profit organization in Salem, MO offering inpatient treatment for adolescents with substance use disorders. The facility provides detoxification, medication-assisted treatment with buprenorphine and naltrexone, individual and group counseling, cognitive behavioral therapy, and recovery support services including housing assistance and employment counseling. They accept Medicare, Medicaid, military insurance, and private health insurance, and offer a sliding fee scale based on income.
Salem Health is a nonprofit health system based in Salem, Oregon, founded in 1896. It is the area’s largest private employer and operates Salem Hospital, West Valley Hospital (Dallas), and multiple Salem Health clinics across the mid-Willamette Valley, serving Marion, Polk, Benton, Lincoln, and Yamhill counties. The system emphasizes affiliation with regional physicians and offers a broad range of services, including psychiatric medicine, primary care, urgent care, and various specialty centers (e.g., cancer, heart, spine, neurology, sleep, palliative care). Key locations include multiple addresses in Salem and Dallas, Oregon.
Salem Clinic, part of Four Rivers Community Health Center in Salem, Missouri, provides comprehensive medical, dental, and behavioral health services. The clinic offers primary care, family medicine, geriatric care, women's health, dental procedures, and mental health support for patients of all ages. Services include Medicaid assistance and sliding fee scale options for uninsured patients.
BestMind Behavioral Health is a private mental health care provider focused on depression treatment, with a comprehensive, tailored approach that includes cutting-edge therapies and medication management. Founded in 2022 and headquartered in Greenwood Village, Colorado, the company operates 7 U.S. offices, plus international presence in the Philippines and Australia. Contact: appointments@bestmindbh.com or +1 971-300-0654. On-location note: The provided listings show multiple U.S. offices (Colorado, Oregon, Washington) but do not list a Salem, Oregon clinic. For Salem care, consider contacting their central intake to confirm any upcoming openings or nearest offices.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other mental health clinics in Salem, or search the full directory by insurance, ratings, and more.