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About

Summary: Mass General Brigham - Salem Hospital is a nonprofit hospital affiliated with North Shore Medical Center and North Shore Physicians Group, based in Salem, MA. It employs about 768 people and operates within the Hospitals and Health Care industry. The organization is active and has a presence in Salem, MA (HQ) with a broader affiliation under Mass General Brigham. Key leadership and staff roles span clinical and administrative areas, including departments such as orthopedics, wound care, inpatient psychiatry, spiritual care, and nursing leadership. Note: The provided content does not specifically mention Obstetrics and Gynecology (OB/GYN) services at Salem Hospital. If you need OB/GYN specifics (services, physicians, maternity, labor and delivery, prenatal care) for Salem Hospital, I can search for targeted details.

Clinic Type

Obstetrics & Gynecology

Address

Salem Hospital, 321 Lafayette Street, Salem, MA

Phone

844.839.8299

Email

lfruggiero@partners.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • obstetrics and gynecology care
  • minimally invasive gynecologic surgery (MIGS)
  • maternal-fetal medicine
  • reproductive endocrinology and infertility
  • breast health and screening mammography
  • prenatal care and educational programs
  • full service maternity hospital services
  • Level IIB Special Care Nursery

Technology & Equipment

  • minimally invasive surgery
  • COEMIG designation (Center of Excellence in Minimally Invasive Gynecology)
  • diagnostic imaging for breast health

Team

  • Affiliated obstetricians and gynecologists at Salem Hospital, Affiliation with Mass General Brigham — providers

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham Provider Profiles: 4.9-5.0/5.0 (for various high-rated individual OB/GYN providers)
  • WebMD Care: 3.0-3.5/5.0 (for specific individual OB/GYN providers) (32-48 ratings)
  • US News Health: 87% willingness to recommend (facility-wide)

Patients praise

  • Many individual OB/GYN providers associated with the network maintain high patient satisfaction ratings (often 4.7-5.0 out of 5)
  • Providers frequently praised for kindness, thoroughness, professionalism, and effective communication skills
  • 87% of patients at Salem Hospital overall are willing to recommend the facility

Common complaints

  • Specific patient reports of poor communication, rude staff, and questionable billing practices
  • Reports of unhelpful administrative processes and difficulty contacting doctors
  • Concerns regarding surgical procedures and follow-up care quality
  • Broad legal and reputational issues stemming from a 2023 lawsuit regarding infection control lapses at Salem Hospital, involving potential patient exposure to HIV and hepatitis

"Nancy is the kindest specialist who puts you at ease with her thoroughness, and focus on your concerns. She is a provider that I trust and highly respect her medical care and guidance."

— Mass General Brigham Provider Profile Patient Review

"She declined further assistance while at the same time recommending a very expensive specialty for next steps - even though my pap was normal. Office very unhelpful contacting doctor for further information. I'm left with a large doctor bill and no conclusive information. Waste of money."

— WebMD Care Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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